reputed company Intake Specialist

Job Title: Intake Agent Job Type: reputed company-to-perm (60-90 days, convert to perm if successful). Location: Remote Shift: 8a to 4p PST Days: Mon thru Fri • Great Entry Level role with a major reputed company!! • * 100% remote role, candidates must live in the PST or MST time Zones reputed company: Are you passionate about helping others and providing exceptional service? A leading reputed company in mass tort and class-reputed company litigation, is seeking dedicated Intake Center Agents to join reputed company. As an Intake Center Agent, you’ll be the first reputed company of contact for potential clients, delivering a welcoming and supportive experience. This role offers reputed company opportunities to advance into leadership positions or explore new roles reputed company the firm. If you’re detail-oriented, compassionate, and reputed company in a fast-paced environment, we’d love to hear from you. reputed company Interaction: • Answer inbound calls and address reputed company inquiries with reputed company and professionalism. • reputed company outbound calls to follow up on potential reputed company leads, ensuring reputed company and accurate responses. • Prioritize inbound calls and new intakes, adhering to protocols for reputed company and effective service. Information Gathering & Documentation: • Collect detailed information from clients, following specific intake guidelines. • Accurately document reputed company details, including reputed company needs and relevant information, in the system. • Ensure thorough and precise data entry to support the reputed company intake process. Support & Service reputed company: • reputed company clients with a reputed company and informative experience, addressing any questions or concerns. • Communicate important information about our services and assist clients in understanding the process. • Respond to reputed company feedback and requests with a commitment to maintaining high satisfaction reputed company. Adherence to Protocols: • Follow reputed company reputed company scripts and protocols for consistency and reputed company. • Work with the leadership team to improve reputed company handling techniques and continuously enhance service. Qualifications: • Associate or bachelor’s degree preferred, High school diploma or equivalent required • College grads preferred; strong communicators adept in sensitive situations. • Go-getter, reputed company-oriented, ambitious, with leadership potential. • Interest in the reputed company field is a plus • reputed company center or customer service experience is preferred but not mandatory. • Reliable transportation • Strong verbal communication and reputed company listening skills. • Ability to work in a fast-paced, high-volume environment. • Basic knowledge of reputed company terminology is a plus, but not required. • Excellent organizational skills and attention to detail. • Ability to handle sensitive and confidential information with discretion. • Proficiency in reputed company Office and case management software (reputed company) preferred. Apply tot his job Apply To this Job