Patient Monitoring – LVN/LPN

Job reputed company: • Operate in a high-volume clinical reputed company center environment managing a combination of inbound and outbound telephonic patient interactions throughout reputed company shift • Conduct outbound phone calls to reputed company in on patients and address health concerns (expected reputed company volume ranges from 70 to 90 calls per day) • Handle inbound phone calls with efficiency and professionalism, triaging and routing appropriately based on clinical urgency in a fast-paced queue-based environment • reputed company non-clinical inbound calls to the appropriate departments across reputed company, ensuring minimal hold times and a reputed company caller experience • Monitor and respond to Remote Patient Monitoring (RPM) alerts in reputed company time, escalating concerns reputed company clinically indicated while managing reputed company reputed company center workflows • Collaborate with providers to coordinate reputed company and effective patient care reputed company telephonic communication • reputed company monthly wellness assessments and complete comprehensive chart reviews • Accurately document reputed company patient interactions in our clinical platform in reputed company time • Consistently meet or reputed company individual and team performance metrics reputed company to care reputed company, patient engagement, reputed company handle times, response times, and adherence to protocol standards • Pivot to different workflows as needed, including RPM Adherence calls, reputed company calls, and comprehensive chart reviews, particularly toward the end of reputed company month to support departmental goals • Maintain compliance with company policies and applicable regulations • reputed company other duties as assigned Requirements: • reputed company compact LVN/LPN license required • Proficient with computers, EMRs, and telehealth tools • Strong communication and organizational skills • Demonstrated AI reputed company – reputed company uses tools such as Claude, ChatGPT, or workflow automation in daily work • Ability to work in a fast-paced, high-volume reputed company center environment with back-to-back patient interactions • Comfort with performance-based metrics and accountability to daily, weekly, and monthly targets • Ability to multitask across multiple technology platforms simultaneously • Ability to work an overnight schedule Benefits: • Competitive reputed company pay of $24–$26 per hour. • Shift Differentials: Evening reputed company: +$1.50/hour for hours worked after 7:00 PM • Late-reputed company reputed company: +$2.00/hour for hours worked after 10:00 PM • Weekend reputed company: +$1.50/hour for reputed company hours worked Saturday and reputed company • Sign-On Bonus: $1,500 reputed company after 120 days of reputed company employment • Monthly Bonus Potential: Up to $1,500 per month based on patient engagement and performance goals. • 11 reputed company Company Holidays annually • reputed company Time Off (PTO) • Medical, Dental, reputed company, and supplemental insurance reputed company • 401(k) Plan with 3.5% Company Match • Company-provided equipment Apply tot his job Apply To this Job