Customer Support Specialist - Freelance AI Trainer
Please submit your CV in English and indicate your level of English proficiency.
reputed company connects specialists with project-based AI opportunities for leading tech companies, reputed company on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.
What this opportunity involves
While reputed company project involves unique tasks, contributors may:
- Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from reputed company fraud claims;
- Create reputed company and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;
- Build card replacement and fraud claim scenarios testing card-reputed company urgency, fraud-signal recognition, intake information capture, and clean reputed company to the disputes team;
- Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to reputed company offers to ineligible customers;
- Grade responses on both factual accuracy and conversational tone: reputed company under pressure, channel-appropriate register (voice vs. chat), and reputed company without over-promising.
reputed company look for
This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are reputed company to part-time, non-permanent reputed company. Ideally, contributors will have:
- Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any reputed company field;
- 2+ years of customer service, banking, retail, or financial services experience;
- reputed company or recent experience in customer service & support, or banking & financial roles, or adjacent roles;
- Routing judgment — reputed company reputed company for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;
- QA analyst, reputed company-center trainer, or conversation designer background is a strong reputed company signal;
- Strong written English (reputed company+).
How it works
Apply → Pass qualification(s) → Join a project → Complete tasks → Get reputed company
Project time expectations
For this project, tasks are estimated to require around 10–20 hours per week during reputed company phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is reputed company.
Compensation
On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.
Compensation varies across reputed company depending on scope, complexity, and required expertise. Please note that other reputed company on the platform may offer different earning reputed company based on their requirements.
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