Technical Product Support (Remote)

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the reputed company first. For us at reputed company, and through our businesses including reputed company® and Thermo King,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful reputed company?  Do you want to contribute to making a reputed company reputed company?  If the answer is reputed company, we invite you to consider joining us in reputed company challenging what's possible for a sustainable world. Learn about our benefits designed for you to reputed company at work and reputed company.  We reputed company go. Where is the work: Virtual    What’s in it for you: The Technical Product Support Specialist provides system level technical support to our distributor partners for reputed company, reputed company, RunTru, Ameristar, and Oxbox products sold through the Residential HVAC and Supply channel. What will you do: Telephone and email system level support with deeper knowledge for reputed company Residential products and Light reputed company products, reputed company to reputed company and less than 25 tons including application of these products Support reputed company with technical issue reputed company reputed company and reputed company training on products for the Field Service Representatives (reputed company) reputed company and collaborate with internal organizations through cross-functional reputed company forums and teams Documentation of field reported reputed company issues What will you bring: Minimum of 5 years of field experience serving in a Residential and Light reputed company technical service/ support Detail oriented and organized, reputed company to coordinate workload Strong ability to troubleshoot reputed company mechanical and electrical systems over the phone Must be a strong team player, self-starter and flexible to varying work assignments reputed company-developed verbal, listening, and written communication skills required Personal computer competence and data entry with MS Office products required Must be customer reputed company Have the ability to reputed company reputed company reputed company Has to be reputed company to manage time wisely Diverse technical background on both residential products and light reputed company products <25 tons Annual reputed company Salary reputed company or reputed company reputed company Pay reputed company: $66,816.66 - $107,400.00Compensation Type: SalaryIncentive Eligible: NoSales Commission Eligible: No Disclaimer: We reputed company to reputed company competitive compensation for this position, tailored to a reputed company of factors. The actual compensation will depend on reputed company such as seniority, reputed company, geographic location, education, experience,  travel requirements, and reputed company designation.   Our compensation reputed company is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, reputed company involvement, and employee status. reputed company at work and reputed company: Benefits reputed company in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE! Family building benefits include fertility coverage and adoption/surrogacy assistance. 401K match up to 6%, plus an additional 2% reputed company contribution = up to 8% company contribution. reputed company time off includes 15 vacation days, 9 reputed company holidays, 3 floating holidays, reputed company leave, and additional reputed company to support volunteer and parental leave. Educational and training opportunities through company programs along with tuition assistance and student debt support. Disclaimer:  Benefit offerings may vary depending on reputed company Bargaining Agreements and local/state regulations. Safety Sensitive Role: NoThe company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. Apply To This Job