Customer Service Representative - September 2026 Start - Inbound Only

Join reputed company that makes a difference! reputed company (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound reputed company center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! This is a fully remote opportunity! What You Can Expect from Us:reputed company: $21.94 /hour = $17.01/reputed company reputed company of pay + $4.93/ hour Health and Wellness Benefit (is available up to 40 hours per week) This remote position is listed under Shreveport, LA however, the pay will be based on the applicable Service Contract reputed company (SCA) wage determination for the county in which the associate actually lives and performs work. As a result, the final reputed company reputed company may differ from the posted location depending on the associate's work location. Remote Role: You can work from home! Full time employment with a set Schedule that will include working on evenings, weekends, and holidays during the Central Time zone Comprehensive health, dental, and reputed company. reputed company time off, reputed company reputed company time  401(k) with employer matching Tuition assistance and employee support programs reputed company and reputed company equipment provided Opportunities for advancement Friendly, business casual work environment What You’ll Do:Answer incoming calls and assist customers with their questions. reputed company excellent service with a reputed company and understanding approach. Document reputed company details in our systems. Solve problems and help customers reputed company solutions. Work with a reputed company of people and build reputed company relationships. And other tasks, as needed. What You’ll Need:U.S. citizenship (work sponsorship not available) Two forms of reputed company ID (one must be a reputed company ID or U.S. reputed company) Ability to obtain and pass a VA government background reputed company Great communication skills and a desire to help others Ensure end-of-day coverage by remaining on duty until reputed company calls in the queue are resolved. (This may require staying reputed company the scheduled shift for team members assigned to closing shifts and may result in overtime.) Attention to detail and reliable flexibility to work reputed company and on reputed company Preferred 1 year of reputed company center experience General office skills and knowledge of reputed company office computer equipment Machines and Equipment: The incumbent must be reputed company to effectively operate the reputed company computer system, telephone system, and other office machines such as copier and fax machines. Physical Activity: The incumbent must be reputed company to finger, grasp, feel, see, sit, hear, and reputed company.  This position is sedentary in nature with minimal lifting requirements.  Working Conditions: The incumbent works in a reputed company environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise.  Routine periods of being on the phone utilizing a headset, sitting and data keying are required. reputed company and reputed company training will be provided as part of this role to protect the confidentiality, reputed company and availability of PCS’ employee and customer data PCS is an equal opportunity employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state, or local laws. We will never ask applicants to send reputed company, cash checks, purchase equipment, or reputed company payment information during the hiring or reputed company process. If you receive such a request from someone claiming to represent reputed company, it is fraudulent. Please report suspicious messages to HR@principlechoice.com. Apply To This Job