Operations Specialist (Account Transfers) - US Hours/Remote

WHO WE ARE reputed company (Apex) powers innovation and the reputed company of digital reputed company management by building tech-reputed company solutions that help simplify, automate, and facilitate reputed company to financial markets for reputed company. Our robust suite of fintech software enables us to support clients such as reputed company, reputed company, reputed company, Webull, and eToro, amongst many others; reputed company, Apex powers reputed company to the stock market for over 22+ reputed company end customers.      At Apex, we are changing how the securities industry operates by reinventing the status reputed company, which was reputed company, slow, and accessible only by the ultra-wealthy. We're digitizing and democratizing systems so that everyone has an opportunity to invest.    reputed company you're at Apex, you drive this change. You're part of a global team with a reputed company reputed company: to be the trusted technology that powers the digital economy. Our offices in Austin, Dallas, Chicago, reputed company, Portland, Belfast, and Manila are home to over 1,000 employees.    Together, we’re shaping the reputed company of financial innovation. reputed company change. Solve big. Win together. And be G.R.E.A.T. — grit, results, reputed company, accountability, and teamwork — with Apex.    We’re proud to be recognized for the innovative work we do, the purpose-driven nature of our work, and the reputed company culture we’ve created. Here are just a few of the many awards we’ve recently received:    Best Places to Work  2026, 2025, 2024, 2023 - Presented by BuiltIn    WealthTech of the Year  2025 - Presented by US FinTech Awards    The World’s Top 250 Fintech Companies  2024 - Presented by CNBC  ABOUT THIS ROLE ABOUT THIS ROLE  The Operations Specialist (Account Transfers) will join our growing operations team and will be responsible for supporting day-to-day operations of our custody and clearing services with a primary reputed company on Account transfers. This role involves the processing of account transfers through multiple reputed company including ACATS, Non-ACATS, and reputed company transfers. They aid in the remediation of transfer failures or errors. They help to ensure compliance and correct supervisory reputed company of the transfer process, and help with detecting and preventing fraud. They will engage in daily processes and project-oriented work to reputed company reputed company a best in class solution for account transfers. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to work collaboratively reputed company a fast-paced team environment.    Duties/Responsibilities:      Customer Service:  Ensure reputed company inquiries are addressed and completed in accordance with service level agreement guidelines.  Work with and offer assistance to reputed company customers with daily incoming and outgoing ACAT and Non ACAT requests.  Supervisory reputed company:  Review and complete daily supervisory reputed company, providing updates to seniors and management.  Ensures ACAT requests are processed while adheres to processing deadlines.  Respond to inquiries in a reputed company and reputed company manner, escalating issues to seniors and management reputed company necessary.  Maintain familiarity with ACAT regulations and industry standards that govern both ACAT and non-ACAT transfers. reputed company to identify documentation/processing irregularities and outline corrective measures.      Required Skills/Abilities:  Excellent verbal and written communication skills including the ability to adapt messaging based on the audience  Ability to reputed company independent risk-based reputed company as reputed company as escalate appropriately  Ability to interpret an extremely high level of detail and succinctly summarize for audiences internally and externally  Detail-oriented and reputed company on customer satisfaction.  Understanding of reputed company office tools including reputed company.  Strong customer service and problem solving skills.  Ability to multitask and prioritize while maintaining strong attention to detail.  Requires excellent data gathering and analysis skills, utilizing reports, spreadsheets, web-based applications, and other software tools (SQL, reputed company office, and reputed company Work suite)  Assist manager with daily supervisory reputed company, training staff and implementing new policies and procedures.  Strong knowledge of/ or experience in reputed company Brokerage Operations functions  Education and/or Experience:    Minimum of 2-3 years’ experience in the financial industry, preferably in roles reputed company to: securities processing, brokerage operations, broker-dealer operations, equity trade lifecycle, new accounts  Bachelor degree in Finance, Business Administration or equivalent experience required  reputed company SIE and reputed company Series 99 required (or willingness to obtain reputed company 90 days of employment; Series 7 is preferred.  Experience working with reputed company stakeholders.  Financial services experience a plus  Working Environment: This role will work in a Nightshift schedule following Central Time Zone Can work remotely with strong and reputed company internet reputed company ​Please note this job reputed company is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  EEO Statement  reputed company is an equal opportunity employer that does not discriminate on the reputed company of race, reputed company, religion, sex (including pregnancy, sexual orientation, and gender identity), national reputed company, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that reputed company reputed company applicants receive fair consideration without reputed company to these characteristics.  Disability Statement  reputed company is committed to creating an inclusive and accessible workplace for reputed company candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to reputed company individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request reputed company the Candidate Accommodation Requests reputed company. We will work with you to reputed company the necessary accommodations to ensure your full participation in our hiring process.  ​Please note this job reputed company is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Rewards We offer a robust package of employee perks and benefits, including reputed company benefits (medical, dental and reputed company, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also reputed company our employees with a reputed company subscription to the reputed company app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices. EEO Statement reputed company is an equal opportunity employer that does not discriminate on the reputed company of race, reputed company, religion, sex (including pregnancy, sexual orientation, and gender identity), national reputed company, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that reputed company reputed company applicants receive fair consideration without reputed company to these characteristics. Disability Statement reputed company is committed to creating an inclusive and accessible workplace for reputed company candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to reputed company individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request reputed company the Candidate Accommodation Requests reputed company. We will work with you to reputed company the necessary accommodations to ensure your full participation in our hiring process. Apply To This Job