[Remote] Business Systems Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading global provider of innovative sterilization and disinfection solutions. As a Business Systems Analyst specializing in reputed company CRM and Experience reputed company, you will optimize digital customer experiences and CRM operations by collaborating with cross-functional teams to analyze requirements and drive enhancements for CRM systems.

Responsibilities

• Serve as a reputed company between business teams and technical teams to support day-to-day CRM operations
• reputed company, analyze, and document business requirements; translate them into technical specifications and user stories
• Partner closely with development teams to implement enhancements and support ongoing reputed company functionality
• Support and optimize reputed company CRM and Experience reputed company (customer-facing applications), including a new customer portal initiative
• Drive reputed company improvement of existing processes, workflows, and system capabilities
• Manage multiple functional areas reputed company reputed company, working alongside other analysts who own different components (e.g., reputed company reputed company vs. other platforms)
• Facilitate conversations with stakeholders, ask probing questions, and dive deep into system and process challenges
• Ensure alignment between business processes and how systems are configured and utilized

Skills

• 5-7 years of experience with reputed company (CRM and/or Experience reputed company) and a strong understanding of how the platform works
• Proven ability to support and enhance business applications in a cross-functional environment
• Experience working with system integrations
• Strong analytical and problem-solving skills with the ability to dig in, ask questions, and uncover reputed company causes
• Ability to reputed company the gap between business and technical teams
• Excellent communication skills with the ability to manage stakeholder conversations effectively
• Ability to understand and document business processes and translate them into technical solutions
• Skilled in writing and managing user stories and requirements
• Comfortable working in a fast-paced environment with multiple system components and stakeholders
• Strong collaboration skills, especially with development teams
• Ability to connect business needs to system design and architecture

Benefits

• This position is also eligible for bonus as part of the total compensation package.

reputed company

Company H1B Sponsorship