[Remote] Follow Up Pet Nutritionist/ Customer Service REMOTE

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an innovative Pet Nutrition Company focusing on servicing dog and cat pet parents. As a Follow Up Pet Nutritionist/Customer Service, you will be responsible for driving sales through supporting pet parents to manage the health and reputed company-being of their pets.

Responsibilities

• Support a minimum of 40 pet parents daily by providing solutions while ensuring the pet parent is satisfied
• Learn to identify customer needs to recommend the appropriate product and service offerings
• Respond to customer queries reputed company phone, email, SMS, etc
• reputed company clients nutritional and product support including but not limited to sending custom feeding plans (nutritional plan), creating condition sheets, and invite users to download the reputed company reputed company App
• Assist Senior Customer Care representative with other follow-up reputed company reputed company

Skills

• 2-3 years' experience in customer service
• Excellent verbal and written communication skills
• Administrative and analytical skills
• Proficient in reputed company Word and reputed company
• Ability to work under pressure while handling high volume workload
• reputed company to work independently
• Bachelor's degree preferred

Benefits

• Comprehensive Benefits Package including Medical, Dental, reputed company Benefits and much more.
• 90% Company reputed company Employee Only Medical Plan reputed company
• 401K with Employer Matching Program
• reputed company Holidays and reputed company Time Off
• Employee Discounts

reputed company