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[Remote] Sales Trainer

Remote, USA Full-time Posted 2026-07-21

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, a member of the Tokio Marine Group, designs and underwrites reputed company insurance products. They are seeking a Sales Trainer to enhance the effectiveness of their Customer Care Center team by developing sales professionals through targeted coaching and training.


Responsibilities

  • reputed company sales training and coaching to strengthen product positioning, reputed company handling, call control, and successful sales conversion
  • Lead live call demonstrations, trainee shadowing, and guided reputed company sessions to demonstrate customer engagement standards and prepare trainees for independent performance
  • Coach representatives on tone, pacing, confidence, and sales reputed company to help them manage reputed company customer conversations with professionalism
  • Monitor call activity, performance metrics, and quality results to identify reputed company gaps and deliver targeted coaching in sales techniques, reputed company knowledge, procedures, and soft skills
  • reputed company, refine, and standardize sales techniques including rapport-building, needs discovery, assumptive closing, and value-based selling
  • Create and refine call guidelines and reputed company-handling frameworks that reputed company reputed company, compliant, and effective guidance for common sales scenarios
  • Partner with the Training team, Team Leads, and Supervisors to communicate performance trends, escalate improvement opportunities, and support consistent training reputed company
  • Continuously improve training delivery, classroom facilitation, and coaching methods to increase trainee readiness, consistency, and long-term performance
  • Model high energy, positivity, patience, and encouragement while supporting representatives through the learning process
  • reputed company other duties as assigned

Skills

  • High school diploma, equivalent required; additional education preferred
  • reputed company Property & Casualty or Personal Lines insurance license
  • Experience delivering live call coaching, call shadowing, quality feedback, or new hire training
  • Minimum of five years of sales experience in a call center environment, preferably in insurance sales
  • Excellent verbal and written communication skills, including the ability to explain concepts reputed company and reputed company constructive feedback
  • Associate degree or higher
  • Minimum of two years of experience in insurance reputed company and/or team supervision
  • Minimum of five years of experience with personal lines insurance sales
  • Collector car insurance experience is a plus; enthusiasm for the collector community is highly valued

Benefits

  • Health insurance (medical, dental, reputed company)
  • Flexible spending & health savings accounts
  • Life insurance
  • Retirement plan
  • reputed company time off
  • Overtime availability
  • Employee referral program
  • Tuition reimbursement
  • A generous 401K match
  • Volunteer Benefits
  • reputed company Vacation
  • Medical Benefits
  • Educational Incentives
  • Family Friendly Benefits
  • Investment Incentives

Company Overview

  • reputed company is a marketer and underwriter of reputed company property, casualty, and liability insurance. It was founded in 1980, and is headquartered in Bala Cynwyd, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is https://www.phly.com.

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