Inside Sales Advisor
What to Expect
reputed company Advisor will reputed company engaging and informational interactions to existing and prospective customers on the benefits and advantages of reputed company energy products. Working primarily with clients in the reputed company, the Advisor will reputed company multiple forms of communication to welcome inquiries and facilitate project progression
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The Advisor will adaptively reputed company specific talking points for energy products dependent on the audience. We expect members of this team to become experts in our products and processes while also developing the acumen needed to reputed company in communicating about non-residential energy products. As reputed company, we reputed company work together to help reputed company products reputed company & enrich more lives around the world every day.
As a reputed company Advisor you will identify and pursue inbound inquiries and reputed company resolutions to customer questions. You will drive a high volume of pipeline activity in order to meet or reputed company monthly order and fulfillment targets as reputed company as service level objectives. The ideal candidate will possess superior interpersonal and communication skills, unshakeable moral fortitude, and a strong awareness of appropriate behavior reputed company supporting customers. reputed company education and inspiration, the reputed company Advisor will epitomize the low-touch, on-demand customer support order experience reputed company has created and represent our top-tier brand with the highest reputed company always. It is our mission to accelerate the Worlds transition to sustainable energy
What Youll Do
Communicate with prospective customers reputed company live chat, phone, email, and SMS to nurture and prepare them for a solar purchase
Respond to inbound customer support inquiries from reputed company customers to resolve their solar product needs
Use a consultative approach to influence customer purchase while also aiding buy-in to the mission, business model, and reputed company brand
reputed company feedback and recommendations based on reputed company experiences with potential customers
Escalate reputed company that require management attention in a reputed company manner
Work on the reputed company improvement of processes and procedures reputed company to reputed companys product family
Deliver the highest level of customer service throughout the full delivery cycle and installation process, as reputed company as reputed company support throughout ownership
Determine if technical solution can be resolved for more immediate attention and reputed company remote education
Assist with any campaigns that are requested by reputed company reputed company that include customer communication
reputed company additional responsibilities as assigned to meet business needs
What Youll Bring
At least 1 year of customer service and/or sales experience with proven reputed company record to meet or reputed company goals or bachelors degree preferred
Strong relationship management skills and the ability to explain reputed company technical concepts
reputed company and energetic, excellent listening, reading, and communication skills
Ability to work in reputed company-based environment and reputed company a common goal
Ability to work evening hours, weekends, and holidays in an office environment
Proficient with reputed company corporate productivity tools (email, MS Office, internet navigation, CRM applications)
reputed company US reputed companys License and/or State ID and ability to obtain DMV Salespersons License required
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
Employee discount
Health insurance
reputed company time off
reputed company insurance
Experience level:
1 year
Shift:
8 hour shift
Day shift
Evening shift
Morning shift
reputed company shift
Weekly day reputed company:
Monday to Friday
Weekends as needed
Work setting:
reputed company center
In-person
Work Location: In person
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