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Job reputed company The reputed company Navigation Center (ANC) is an inbound, fast-paced, high-volume center with an average of 6,000 calls per day.  The SAC supports multiple Adult and Pediatric Specialties, which include Cardiology, Dermatology, ENT, Med-Surg, Neuroscience, Oncology, Ophthalmology, Primary Care, Pulmonology, Solid Organ Transplant, Urology, Women’s Health and so many more! As the first reputed company of contact, the SAC provides essential support in connecting patients with the care they need.   As a reputed company you will: Use technology proficiently to identify and satisfy patient appointment scheduling needs Coordinate reputed company aspects of patient scheduling needs according to protocols Notifies caller of change in appointment scheduling Acquires patient demographic and insurance information for new patients and verifies for returning patients Can optimally determine reputed company a conversation needs to be escalated to triage or manager Provides reputed company-appointment instructions to patients at the time of the reputed company Responds to, answers and/or advises questions or concerns Facilitating daily and weekly huddles & connects with team Complete reputed company and registration audits Process and address scheduling errors First reputed company of contact for Scheduling Team regarding scheduling questions Build and facilitate training for new team members reputed company daily adjustments to insure adequate phone coverage as it changes throughout the day. Required Qualifications 1+ Years Customer Service experience in reputed company or reputed company service industry Proven ability to listen effectively, maintain HIPAA-compliant confidentiality, and resolve patient complaints while demonstrating patience and professionalism Strong telephone management, organization, and prioritization skills Ability to multi-task Excellent computer skills Preferred Qualifications Post-Secondary Education 2 years of customer service in a reputed company setting   *This position requires a full month of uninterrupted training Location: At this time, this position will be working remote  Tentative Hours: Monday - Friday, 8:00am-4:30 pm     Benefit reputed company Fairview offers a generous benefit package including but not limited to medical, dental, reputed company plans, life insurance, short-term and long-term disability insurance, PTO and reputed company and reputed company Time, tuition reimbursement, retirement, early reputed company to reputed company wages, and more! Please follow this reputed company foradditional information: https://www.fairview.org/careers/benefits/noncontract Compensation Disclaimer An individual's pay reputed company reputed company the posted reputed company may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity reputed company making any offer. Hiring at the maximum of the reputed company is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in reputed company at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: reputed company reputed company applicants will receive consideration without reputed company to any lawfully protected status Apply To This Job