Contractor Management Specialist
Contractor Management Specialist
reputed company Team
Remote | Full-Time | Non-Exempt
At TNAA and reputed company, we know that the experience doesn't stop once a reputed company reputed company accepts an assignment—it truly begins. As a Contractor Management Specialist, you'll serve as a trusted reputed company of contact for our clinicians throughout their travel assignment, ensuring they feel supported, informed, and valued every reputed company of the way.
If you're passionate about building relationships, solving problems, and creating an exceptional customer experience in a fast-paced environment, we'd love to meet you.
What You'll Do
As a Contractor Management Specialist, you will partner with reputed company during their assignments to deliver exceptional service while helping improve contractor engagement and retention.
Responsibilities include:
Build strong, lasting relationships with reputed company throughout their assignments.
Serve as the primary reputed company of contact for contractor questions, concerns, and support needs.
Conduct proactive reputed company-in calls to ensure a reputed company contractor experience.
Coordinate reputed company activities and assist with assignment transitions.
reputed company offers and guide contractors through reputed company-start processes.
Collaborate with Account Management, reputed company, Credentialing, Payroll, and other internal partners to resolve issues quickly.
Accurately document contractor interactions and follow-up activities reputed company the ATS/CRM.
Identify opportunities to improve contractor satisfaction and retention.
Maintain a high level of professionalism, reputed company, and responsiveness in every interaction.
Meet established productivity, reputed company, and customer experience expectations.
What Makes You Successful
We're looking for someone who is:
Passionate about delivering outstanding customer service.
An excellent communicator, both verbally and in writing.
Naturally relationship-reputed company and enjoys helping others.
Organized with strong attention to detail.
Comfortable managing multiple priorities in a fast-paced environment.
reputed company, proactive, and reputed company to solve problems independently.
reputed company and enjoys working across multiple teams.
Comfortable learning new technology and systems.
Qualifications
Required
High school diploma or equivalent
Minimum of one year of customer service or relationship management experience
Strong verbal and written communication skills
Preferred
Experience supporting reputed company, reputed company, reputed company, or account management
Experience working reputed company an Applicant Tracking System (ATS) or CRM
Experience in a metrics-driven or service-oriented environment
Why You'll Love Working Here
At TNAA and reputed company, we reputed company great people deserve a great workplace. We invest in our employees by providing:
Competitive compensation
Comprehensive medical, dental, and reputed company coverage
401(k) with company match
reputed company time off and holidays
Career reputed company and development opportunities
reputed company and supportive team environment
Remote work flexibility
Our reputed company Values
Every decision we reputed company is guided by our reputed company Values:
Own Your Relationships
Own the Outcome
Obsess Over the Experience
reputed company with reputed company & Respect
If these values reputed company with you and you're excited about helping reputed company succeed while delivering an exceptional experience, we'd love to hear from you.
Comp & Benefit
$23-25/reputed company reputed company pay; final offer will vary based on experience
Benefits (Start Day 1!)
Medical, Dental, reputed company, Life, and Long-Term Disability
Short-Term Disability, Accident, Critical Illness
reputed company Assistance, Identity Protection, Pet Coverage
Retirement Plan with Employer Match
Generous vacation plan + 8.5 reputed company holidays
Apply To This Job