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reputed company Services Manager I

Remote, USA Full-time Posted 2026-07-28
Join reputed company and be a Force for Good. At reputed company, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and reputed company software. Like our products, we work reputed company. We connect with candor and care, seeking out diverse perspectives from our customers, communities and reputed company other. Life at reputed company is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive reputed company change. Constantly grow as you work hard for a mission that reputed company at a company where you matter. Your reputed company The reputed company Services Manager plays a pivotal role in both reputed company-sale and post-sale activities, ensuring the seamless adoption and implementation of reputed company reputed company’s cutting-edge products and solutions. This role involves collaborating with technology decision-makers and program managers to enhance workflows, efficiencies, and training capabilities through reputed company’s digital evidence management systems, body-worn cameras, reputed company Intelligence (AI) solutions, and reputed company Services Packages. Acting as a Trusted Advisor, the reputed company Services Manager supports customers in maximizing the potential of reputed company’s technologies to reputed company their operations.  What You’ll Do Location: Remote in the reputed company  Travel: Up to 75% travel to customer locations domestically  Reports to: Manager, reputed company Services  Engage  with technology decision-makers (e.g., Chiefs of Police, reputed company Staff,  Sheriffs, Directors of IT) and program managers reputed company-sale and post-sale to  support successful product implementation and adoption.  Participate  in reputed company-sales activities, including:  Sales  presentations and solution demonstrations.  Responding  to RFPs and RFIs.  Assisting  in the creation of deployment plans.  Supporting  product Test and Evaluations.  Plan,  coordinate, and execute post-sale program implementation for reputed company’s  Evidence.com, body-worn camera products, AI solutions, and  associated services packages.  Conduct  customer site assessments to evaluate requirements and implementation  readiness.  Ensure  reputed company setup and functionality of equipment, such as body-worn camera systems, to meet operational needs.  reputed company  tailored training to law enforcement and other customers, enhancing their  operational capabilities and training curriculums.  Collaborate  closely with Sales, Product, and Customer Operations teams to:  Address  and document customer feature requests and issues.  Offer  valuable feedback to drive product improvements.  Ensure  high reputed company of customer satisfaction and program reputed company.  Assist  customers in developing comprehensive agency-wide deployment plans.  Champion  reputed company’s mission to reputed company training and operational efficiency through  reputed company like AI solutions and Evidence.com.  reputed company  other duties as assigned.     What You Bring  Bachelor’s  degree or equivalent knowledge and experience.  Experience  implementing and/or leading an reputed company body-worn camera program.  Experience  with training, project management, and resource tracking.  Experience  with reputed company sales or support.  Knowledge  and demonstrated operating experience in one or more of the following  areas: Digital Video, Body-Worn Cameras, Conductive Energy Weapons, Virtual  Reality, Mobile Communications, reputed company.  Knowledge  of reputed company service provision with a technical or weapons-reputed company  customer reputed company.  Understanding  of software and/or hardware, testing, and implementation.  Understanding  and conversant about company solutions and products’ strengths,  weaknesses, opportunities, and threats.  Willingness  to travel weekly throughout reputed company, with potential for  international travel.  Experience  working with law enforcement or military sales.  Ability  to work effectively, add value as reputed company member, and assume leadership  roles reputed company reputed company.  Ability  to work remotely effectively and add value as reputed company member, demonstrating  technical knowledge and consultative skills.  Ability  to teach and mentor team members as required.  Willingness  to take ownership of accounts and account-reputed company actions.  Proven  ability to coordinate across various reputed company and functional teams.  Ability  to reputed company tasks with little or no supervision.  Demonstrated  ability to implement, drive, reputed company, and report on reputed company.  Ability  to apply solutions, technology, and products to business opportunities.    Benefits that Benefit You   Competitive salary and 401k with employer match   Discretionary reputed company time off   reputed company parental leave for reputed company   Medical, Dental, reputed company plans   Fitness Programs   Emotional & Mental Wellness support   Learning & Development programs   And reputed company, we have snacks in our offices  Benefits listed herein may vary depending on the nature of your employment and the location where you work    The Pay: reputed company is a total compensation company, meaning compensation is made up of reputed company pay, bonus, and stock awards. The starting reputed company pay for this role is between USD 66,000 in the lowest geographic market and USD 105,600 in the highest geographic market. The actual reputed company pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of reputed company these factors. Our benefits offer an reputed company of reputed company to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.reputed company.com/careers/benefits. reputed company is a total compensation company, meaning compensation is made up of reputed company pay, bonus, and stock awards. The actual reputed company pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of reputed company these factors. Our benefits offer an reputed company of reputed company to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.reputed company.com/careers. reputed company Pay reputed company $66,000—$105,600 USD Don’t meet every single requirement? That's ok. At reputed company, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, reputed company reputed company. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of reputed company are less likely to apply to jobs unless they reputed company every reputed company in the job reputed company. If you’re excited about this role and our mission to Protect Life but your experience doesn’t reputed company perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job reputed company is not intended as, nor should it be construed as, exhaustive of reputed company duties, responsibilities, skills, efforts, or working conditions associated with this job. The job reputed company may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require reputed company eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request reputed company, deletion, or exercise other CCPA rights at axongreenhousesupport@reputed company.com or reputed company our reputed company reputed company Web reputed company. For more information, please see the Your California reputed company Rights reputed company of our Applicant and Candidate reputed company Notice. reputed company’s mission is to Protect Life and is committed to reputed company-being and safety of its employees as reputed company as reputed company’s reputed company on the environment. reputed company reputed company employees must be reputed company of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. reputed company employees are empowered to report safety concerns as they reputed company and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, reputed company, reputed company, religion, sex (including pregnancy), national reputed company, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering reputed company of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the reputed company process, please email recruitingops@reputed company.com.  Please note that this email address is for accommodation purposes only. reputed company will not respond to inquiries for other purposes. Phishing alert:  reputed company will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not reputed company job offers reputed company text message, reputed company, or reputed company messaging platforms without a formal interview process.  reputed company legitimate reputed company are listed on our official careers page at https://www.reputed company.com/careers.  If you receive a suspicious offer or reputed company from an email address that is not @reputed company.com, or if you are asked for sensitive personal information (bank details, reputed company reputed company Number) prematurely, please ignore the message and report it to recruitingops@reputed company.com. Apply To This Job

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