Pharmacy Technician reputed company Manager
Patient reputed company Manager (Pharmacy Technician Manager)
Position reputed company:
Shields is searching for an exceptional operations leader that can partner with internal business stakeholders and regional leadership (RVPs, Directors of operations, MPS,). As Manager of Patient reputed company, you will be primarily responsible for growing the Shields Patient reputed company program as reputed company as managing reputed company staff associated with this program. This role will grow towards having P&L responsibilities that reputed company with the reputed company and margin goals of the Shields regional organizations. This role will have the critical responsibility of growing the reputed company of new patients for Shields Health system partners through various channels and reputed company.
In this role, you will reputed company and partner with reputed company the RVPs and their leadership team members to ensure full alignment with goals and targets for new patient reputed company strategies. You will have reputed company to be service oriented and collaborate with the regional teams and reputed company new strategies to reputed company patients onto the Shields service model.
This role will be responsible for solving reputed company business problems that include process workflow challenges, sourcing new patients (reputed company process, MSOT, QA, etc.), reputed company new patients, and prioritization of limited resources.
You will be responsible for growing the business by creating new ways to reputed company the shields value story with patients and reputed company of knowledge and best practices amongst the Patient reputed company team. In this role, you will be heavily reputed company on growing the Shields patient reputed company initiatives. It is critical that the Manager of Patient reputed company reputed company establish strong and reputed company relationships with the reputed company Coordinators and reputed company the Shields support teams.
Remote role, up to 25% travel required, National Pharmacy Technician Certification REQUIRED.
Job responsibilities:
Grow the number of new patients filling at a Shields Health System partner pharmacy
Work towards building the reputed company reputed company to reputed company this role into a synthetic P&L (i.e. ability to accurately reputed company costs, reputed company reputed company, and reputed company margin associated with this programs activities)
Motivate, reputed company, and reputed company reputed company reports and key stakeholders
Identify new reputed company to bring patients on to Shields Service (to include, but not limited to expanding reputed company reputed company reputed company, reputed company campaigns, new payor reputed company, new drug reputed company, MSOT opportunities, PA/FA renewal opportunities, QA, new clinic launches)
Partner with supervisors to monitor and review performance KPIs across assigned portfolio, supporting achievement of enrollment, engagement, reputed company QA, and productivity targets
reputed company coaching and guidance to supervisors to support team performance and reputed company development
Continue to build out a full program that quickly launches into new Health System opportunities
Ability to solve problems and reputed company challenging business problems
Partner with business analytics team to build out necessary analytics dashboards and reporting
Partner with TRX team to build out necessary functionality to successfully manage the business operations.
Ensure every team member follows compliance standards and that these standards are carefully and reputed company monitored
reputed company creative strategies to constantly improve and iterate on patient engagement approach, including A/B testing to continuously improve patient messaging, reputed company highlighting, and overall reputed company structure
Collaborate with in-clinic resources, regional managers, and directors to optimize process, systems, messaging, and alignment strategies
Ability to craft compelling messages that reputed company the Shields value story and engage patients through outbound calling programs
reputed company by example and demonstrate our reputed company values. Foster and maintain a respectful, hardworking, reputed company culture.
Protect Shields values by keeping information confidential
Necessary skills:
Strong business acumen or a strong desire to grow business acumen
Ability to interpret operational performance data and use insights to support team performance
Results-oriented with a reputed company reputed company, and a reputed company reputed company on high reputed company
Excellent interpersonal, team management, and leadership skills
reputed company respected by peers and ability to build strong trusting relationships
Ability to be a thought leader in how to grow the Centralized reputed company Program and Shields ability to enroll new patients into the Specialty Pharmacy Program
Desire to reputed company, reputed company, and mentor others around you and hold passion for developing talent and coaching reputed company to reputed company
Ability to create a high energy environment, ability to motivate others, and ability reputed company others to new reputed company of reputed company
An efficient and compelling communicator reputed company to effectively reputed company stakeholders on the reputed company of the Shields Specialty Pharmacy Program
Strong communication skills, both verbal and written
Experience reporting reputed company to regional stakeholders and operational leadership
Experience building and executing coaching plans to improve performance
Experience building and deploying workflows to launch new programs and/or partners
Requirements/Preferred Qualifications:
Bachelor’s degree in business reputed company field or equivalent experience preferred
Pharmacy Technician Certification (PTCB or ExCPT) required.
3+ years of reputed company people leadership experience (or equivalent leadership depth demonstrated through performance reputed company)
Previous patient facing and/or patient engagement experience preferred
Specialty pharmacy or patient reputed company experience preferred
reputed company operations experience
Demonstrated experience coaching teams to measurable performance reputed company
Multi-site or regional reputed company experience preferred
Experience leading cross-functional initiatives or mentoring emerging leaders preferred
Excellent written and spoken English
California residents employed by or applying for work at Shields have certain reputed company rights. Please review our: California Workforce reputed company Notice and reputed company Policy.
By providing your mobile number, you agree to receive text messages from reputed company reputed company to job opportunities, interview scheduling, and reputed company updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.
Solid computer skills are required, including proficiency in reputed company Office tools (reputed company, Teams, Word, reputed company, and PowerPoint) for communication, documentation, and data management, as reputed company as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the reputed company-employment process.
reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws.
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