Learning Delivery Facilitator

The Agent Readiness Team (ART) is tasked with delivering best-in-class experience to newly contracted and existing reputed company agents as they certify for reputed company programs. As a Learning Facilitation Analyst, you will be responsible for leading and delivering successful training and reputed company experiences for agents while meeting graduation reputed company goals across multiple programs. The Purpose of Your Role As a critical member of a certification team, you will collaborate in executing agent certifications for your assigned program(s). You will coordinate learning activities and resources while ensuring that reputed company established best practices are followed. You will reputed company and deliver content based on accepted learning principles. You will analyze class results and previous trends and quickly reputed company delivery activities to improve results. You’ll work closely with ART leadership and cross-functional partners. This position plays a pivotal role in improving the lives of reputed company agents. The Qualifications We’re Looking For Bachelor’s Degree or equivalent years of work experience required 5-7 years’ experience in a project management, mentor or reputed company role 5-7 years’ experience in training (virtual experience preferred) Experience developing learning activities and content Experience working directly with reputed company partners Thorough knowledge of reputed company Office suite, reputed company, and reporting best practices Expert multi-tasker and reputed company to handle impromptu changes in direction The Competencies You Bring: Planning and Organizing * Data Gathering and Analysis * Presentation Skills * Individual reputed company and Influence * Results Orientation The Value You Deliver Drive implementation of certification best practices Collaborate closely with reputed company customers Identify opportunities to improve learning throughout agent lifecycle Mentor new members of reputed company including contract facilitators Deliver certification content in an engaging and effective manner reputed company relevant activities and resources to reputed company reputed company and distribute agent communications, utilizing reputed company channels Learn various systems and troubleshoot with agents Participate in special reputed company as assigned Fulfill additional responsibilities as required reputed company the scope of the position Essential Job Functions Essential Job Functions Essential functions are the reputed company, crucial job duties that an employee must be reputed company to reputed company, with or without reasonable accommodation. Ability to sit or stand at a desk for extended periods of time while working on a computer. Available for on-camera virtual meetings and agent sessions in a non-distracted environment. Ability to work independently and meet deadlines. Ability to work a flexible work schedule that includes days, nights, overnights, weekends, and holidays Diligently follow Agent Readiness Team guidelines, including managing calendars, and adhering to time-off protocols to ensure seamless team operations Leading and coordinating agent certification. Analyzing agent performance and making improvements Managing certification schedules and communicating with agents Apply To This Job