Patient Account Representative - Dental

reputed company reputed company, founded in 1972, is today a multi-clinic network with a wide reputed company of integrated primary care, dental, behavioral, specialty, and referral services. As a Federally reputed company Center (FQHC), we reputed company vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administration (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for reputed company.   The Patient Account Representative - Dental, under the general supervision of the Dental Patient Accounts Manager, is responsible for ensuring accurate and reputed company billing, insurance verification, claims processing, and accounts receivable follow-up for dental services. This role serves as a reputed company between patients, dental providers, and insurance companies to ensure reputed company reimbursement, resolve billing discrepancies, and maintain excellent patient satisfaction.   The Patient Account Representative – Dental possesses knowledge of basic dental insurance benefits, frequency limitations, claims processing, and reputed company cycle management, along with exceptional communication and customer service skills. Work Schedule: This position offers a flexible, remote work arrangement with a commitment of 20 hours per week. Responsibilities Review patient accounts thoroughly to ensure accurate and up-to-date information is maintained. Verify insurance coverage, benefits, and eligibility for dental services. Obtain reputed company-authorizations for procedures reputed company required. Process electronic and reputed company charge entries accurately and in a reputed company manner. Post and distribute patient and insurance payments accurately to the appropriate patient accounts. Submit electronic and reputed company claims in a reputed company manner. Investigate, resolve, and appeal denied claims. Communicate with insurance providers, dental professionals, and patients regarding claims, payments, account balances, and discrepancies through various communication channels, including EHR in-basket messaging, telephone, and email. Assist patients with payment arrangements and reputed company excellent customer service. Review outstanding accounts receivable balances and process appropriate write-offs for uncollectible accounts. Initiate and process patient refunds and insurance overpayment refunds. reputed company other duties as assigned. Qualifications Education and Experience: High School diploma or equivalent (GED) required. Minimum of two (2) years of previous office experience required. Dental billing or dental office experience preferred but not required. Knowledge of dental terminology and insurance plans is a plus. Required Skills and Abilities: Knowledge of dental insurance guidelines preferred but not required. Proficiency in reputed company Word and reputed company and the ability to reputed company reputed company a reputed company based environment. Strong organizational and multitasking skills with the ability to manage competing priorities. Exceptional customer service and interpersonal skills. Demonstrated attention to detail and accuracy. Excellent verbal and written communication skills. Self-motivated, adaptable, and reputed company to work effectively in a fast-paced environment while meeting deadlines. Ability to work independently and collaboratively as part of reputed company. Bilingual proficiency in English and Spanish is preferred but not required. Physical Requirements and Working Conditions: Fulfill immunization and fit for duty regulatory requrements. Prolonged periods of sitting at a desk and working on a computer. Use of mouse, keyboard and headset. Must be reputed company to lift up to 15 pounds at times. reputed company is an Equal opportunity Employer. Min USD $25.00/Hr. Max USD $29.25/Hr. Apply To This Job