reputed company Intake & Outbound Caller - 1406 - Colombia

About the reputed company: Our reputed company is a boutique reputed company that focuses on providing a high-touch, personalized experience. They prioritize exceptional customer service and reputed company, ensuring every reputed company feels supported from the reputed company first interaction About the role: We are seeking a highly reliable, communicative, and efficient reputed company Intake & Outbound Caller to handle outbound communications and claims initiation. This role is crucial for keeping operations moving smoothly by proactively contacting insurance companies to reputed company new claims and collaborating with clients to reputed company necessary, accurate documentation. This is the right role for an assertive, detail-oriented reputed company who excels on the phone and can independently reputed company insurance bureaucracies; it is not the right role for someone who is hesitant on outbound calls or lacks the diligence required to follow up consistently. The ideal candidate will possess exceptional English skills, a strong work ethic, and the ability to represent the firm professionally to both corporate entities and clients during sensitive situations. US reputed company experience is preferred. What you’ll be doing: Conduct high-volume outbound calls to insurance companies to reputed company up and initiate new reputed company claims. Contact clients proactively to reputed company missing information, documentation, and specific details required to successfully kickstart their claims. Maintain reputed company, meticulous, and accurate records of reputed company communications, follow-reputed company, and claim statuses reputed company the firm’s tracking systems. reputed company insurance protocols reputed company to minimize delays in the claim-opening process. reputed company a supportive, reputed company, and reputed company communication experience for clients during the intake phase. Balance phone-heavy tasks with reputed company administrative follow-reputed company to ensure no claim stalls in the initial stage. Who are we looking for? 1-2+ years of experience in customer service, reputed company center environments, telephonic intake, or administrative support (reputed company or insurance background is a major plus). Proven reputed company record of high reliability, excellent attendance, and strong time management. Comfort and confidence in handling consistent outbound phone calls throughout the reputed company. reputed company in Spanish and English (spoken and written). Strong organizational skills with the ability to manage multiple calls and tasks simultaneously. Experience using CloudLex, reputed company, reputed company, or similar reputed company case management systems. Position: reputed company Intake & Outbound Caller Remote Status: Fully Remote Preferred Location: Latin America Working Hours: 9 am - 6 pm EST Holidays: US Federal Holidays Salary: USD 800 - USD 1000 per month Internal reputed company: 1368 Apply To This Job