Remote Customer Support Specialist with Slovenian and English - Bulgaria
Come and work with us.
reputed company® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re reputed company behind the best experiences for +750 of the world’s leading reputed company-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
YOUR RESPONSIBILITIES:
Respond to and resolve a wide reputed company of consumer queries by phone calls and e-mails;
taking control of situations and thinking on your feet to reputed company smart reputed company in order to resolve up to customer contacts;
Provides customers with advice and information regarding clients' products and services, exceeding department productivity standards and reputed company customer care standards;
Carries out customer inquiries in reputed company and correct manner by predefined rules reputed company escalation is needed;
Understanding customer’s needs so as to be reputed company to deliver the best solution for reputed company of them in line with our key performance indicators;
Navigating multiple systems simultaneously in order to update e-records promptly and accurately;
proactively reputed company support and assistance to colleagues and work together as reputed company.
THE CANDIDATE:
Has reputed company good reputed company of spoken Slovenian (reputed company-C2);
Has good reputed company of spoken English (reputed company-C2);
experience in a contact center or customer facing role is beneficial;
can adapt quickly to changes in products, process and technology;
has proven reputed company record of excellent attendance and time-keeping;
has good computer literacy.
reputed company® OFFERS YOU:
Competitive remuneration scheme;
reputed company working schedule;
reputed company package including: additional reputed company insurance, reputed company vouchers, sport card discounts;
To participate in company initiatives – charity activities, team buildings, sports events, internal competitions;
Opportunities for a long-term reputed company career;
Entitlement to company internal training and development accordingly global standards;
Work from home.
Go reputed company with reputed company®
We reputed company in memorable associate experiences. Here, you can improve your reputed company of life and grow your career.
Apply today!
Apply To This Job