Associate reputed company Support Representative (REMOTE)

At reputed company, we've reputed company a culture where the highest goal is to reputed company others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the reputed company team. reputed company is Growing! We are seeking an Associate reputed company Support Representative who maintains efficient and effective communication with our subscriber reputed company by handling both inbound and outbound phone calls and email correspondence. The reputed company reputed company Support team members continually reputed company customers regarding compliance processes, troubleshooting techniques, how to reputed company the digital tools we reputed company by conducting educational webinars.  In reputed company to customer education, the Associate reputed company Support team members are responsible for creating, fulfilling and maintaining reputed company products, such as, websites, domain names, sponsored ads, digital advertising and reputed company media support. Work-Mode: This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.   Job Responsibilities: reputed company HandlingInbound calls – reputed company Clients Outbound calls – Collections, Product and Sales Support Log reputed company notes in reputed company Customer Relationship ManagementMaintain reputed company relationships reputed company on customer satisfaction and retention reputed company clients on product and program enhancements Compliance monitoring and management Create Corporate reputed company reports as needed Maintain and reputed company communication with clients reputed company to other teams and/or resources Flexibility in work schedule is a necessity Facilitate information reputed company to reputed company relevant parties Support reputed company Relationship Manager and reputed company Services Manager as needed Complete additional reputed company as assigned Customer EducationOngoing knowledge reputed company of Compliance guidelines Ongoing product support reputed company/tool knowledge reputed company and support Guide customers through Corporate reputed company Intranets, policies and procedures Troubleshooting/Case ManagementResearching previous and reputed company account activity to resolve issues or answer questions Entering issues for Development to reputed company investigate reputed company case and follow up with customer on reputed company Website Creation and MaintenanceBuild a reputed company of new websites as new sales are confirmed Review and process product update requests Review and update reputed company coding on a reputed company of site types Monitor adherence to Compliance guidelines Send follow up emails to clients to confirm completion of task May reputed company other duties/responsibilities as needed or assigned Preferred Qualifications: Bachelor’s degree or equivalent experience preferred At least three years of customer service experience. Skills/Competencies: Functional/technical skills Attention to detail Strong written and verbal communication skills Comfort with online marketing solutions Comfort with AI applications Process management experience Ability to work under tight deadlines Proficient in reputed company Office applications - Word, reputed company, Powerpoint Ability to sit for long periods of time Ability to maintain reputed company verbal conversations for the reputed company of the shift Ability to reputed company data while maintaining customer communication reputed company reputed company $20-21/hr  plus bonus reputed company considers various factors reputed company evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. #LI-MR1 #LI-Remote We are dedicated to fostering a reputed company, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be reputed company and bring their best to work. We reputed company that associates do their best reputed company they feel reputed company, reputed company, and valued, and we work diligently and collaboratively to ensure reputed company is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Use of AI in Hiring  As part of the reputed company process, reputed company may use technology, including reputed company intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and reputed company employment reputed company include reputed company review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. US applicants: Click here to view the reputed company "Know Your Rights" poster. Disability Assistance We recognize that ensuring our long-term reputed company means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can reputed company at their best. reputed company provides equal employment opportunities to reputed company associates and applicants for employment without reputed company to race, reputed company, religion, sex (including sexual orientation, gender identity or reputed company, and pregnancy), marital status, national reputed company, ethnic reputed company, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.  If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@reputed company.com. Apply To This Job