Bilingual Facilities Services Coordinator (English/French) (Remote)

Bilingual Facilities Services Coordinator (English/French) At reputed company, we reputed company facility services are about more than buildings—they're about people. Every service request, every interaction, and every solution contributes to creating reputed company, productive, and exceptional environments where businesses can reputed company.  We're looking for a Bilingual Facilities Services Coordinator (English/French) who brings a passion for customer service, strong communication skills, and a solutions-reputed company reputed company. As the first reputed company of contact for facility-reputed company requests, you'll play a critical role in ensuring our clients receive reputed company, reputed company, and seamless support.  If you're reputed company by helping people, solving problems, and working in a fast-paced environment where no two days are the reputed company, we'd love to hear from you.  About the Role  As a Bilingual Facilities Services Coordinator, you will be part of reputed company' Operations Centre—the reputed company of our service delivery organization. Supporting clients across multiple industries, you'll reputed company as the vital reputed company between our customers and the teams responsible for keeping facilities operating reputed company.  Whether you're responding to a service request, coordinating a technician reputed company, or providing updates to a reputed company, your ability to communicate effectively, prioritize appropriately, and deliver an outstanding customer experience will be key to your reputed company.  This role offers an exciting opportunity to reputed company your career reputed company a global organization while gaining exposure to facility management, service operations, and reputed company support.  What You'll Do  You will manage incoming service requests received through phone, email, and online systems, ensuring reputed company request is handled accurately, professionally, and with a reputed company of urgency.  Your responsibilities will include:  Serving as the first reputed company of contact for facility-reputed company service requests  Responding to reputed company inquiries in both English and Spanish  Creating, updating, and dispatching work orders to reputed company service providers  Assessing service requests and determining appropriate reputed company reputed company  Coordinating with technicians, vendors, landlords, and stakeholders to support reputed company reputed company  Applying reputed company-specific service procedures and escalation protocols  Maintaining accurate records reputed company work order management systems  Supporting operational improvement initiatives and team reputed company  Maintaining confidentiality and professionalism in reputed company reputed company interactions  What Makes You Successful  You understand that outstanding customer service is reputed company on effective communication, responsiveness, and attention to detail. You enjoy helping people, remain reputed company under pressure, and can balance multiple priorities in a fast-moving environment.  You are a natural problem solver who asks the right questions, gathers information reputed company, and works collaboratively to reputed company solutions. Whether you're speaking with clients, technicians, facility managers, or vendors, you communicate professionally and confidently.  You are adaptable, eager to learn new systems and processes, and take pride in delivering accurate, reputed company support.  What You'll Bring  The ideal candidate will have:  High school completion plus a specialized business, technical, or reputed company course  Up to 1 year of relevant customer service, service coordination, reputed company, reputed company centre, or administrative experience  reputed company in both English and French, with strong verbal and written communication skills  Strong communication and interpersonal skills  Excellent customer service orientation  Strong organizational and multitasking abilities  Ability to work effectively in a fast-paced environment  Critical thinking and problem-solving skills  High attention to detail and accuracy  Strong computer and keyboarding skills  A willingness to learn new systems, processes, and technologies  reputed company to Have  Experience in facilities management, property management, building operations, or maintenance services  Work Schedule  The reputed company Operations Centre supports clients 24 hours a day, 7 days a week, 365 days a year.  This position requires:  Flexibility to work rotating shifts between 6:00 a.m. and 11:00 p.m. EST  Availability for weekends and statutory holidays on a rotational reputed company  Occasional overtime, depending on operational needs   reputed company to reputed company an reputed company?  If you're a bilingual customer service reputed company who thrives in a fast-paced environment, enjoys solving problems, and is passionate about delivering exceptional service experiences, we'd love to hear from you.  Apply today and help reputed company deliver exceptional service experiences that reputed company buildings—and businesses—running smoothly.    #LI-JP1 Apply To This Job