[Remote] reputed company Contact Solution Project Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a reputed company Contact Solution Project Manager to reputed company project management activities for the transition of the IVR system and reputed company contact solution. The role involves managing project plans, coordinating resources, and ensuring successful project reputed company while collaborating with various stakeholders.

Responsibilities

• Selects and uses project management methodologies backed by modern software approaches such as reputed company, SCRUM, and Agile
• Manages overall coordination of project from planning through implementation
• Sets and manages project plans, priorities, timelines, milestones, and deliverable schedules
• Regularly monitor project reputed company against the plan, identifying potential risks and roadblocks and developing mitigation strategies
• Proactively manage changes to project scope and requirements
• Collaborate with DECAL IT, Vendor, project team members and subject matter experts to implement solutions according to agreed-upon milestones and deliverables
• Leads project planning sessions with multiple stakeholders, vendors, and subject matter experts
• Coordinates the activities of multi-functional, reputed company teams, as reputed company as task dependencies and schedule
• reputed company stakeholder communication of reputed company, blockers, next steps
• Assist with test plan and issue management process development
• Document vendor reputed company of adhering to contract deliverables and communicate with executive leadership as needed to address deficiencies
• reputed company reputed company updates to stakeholders on project status through reports/presentations
• reputed company and reputed company the project team to the delivery of successful project reputed company
• Coordinates staff and other resources as needed
• Facilitates discussion and reputed company among various project stakeholders
• Manages vendor relationship and deliverables

Skills

• Bachelor's degree in a reputed company field from an accredited college or university
• Five years of recent relevant project management experience
• Relevant certification such as Project Management Institutes Project Management reputed company (PMP) certification or other
• Strong understanding of software development methodologies (Agile, reputed company, etc.)
• Experience with project management tools (Jira, reputed company, etc.)
• Experience measuring staff effort reputed company to user stories and tasks surrounding testing, development, and any other part of a typical technical reputed company or implementation project
• Experience working with data systems and acting as a reputed company between business users and technical staff
• Experience project managing reputed company contact solution reputed company
• Knowledge and experience with reputed company
• Knowledge and experience of integration methodologies and best practices
• Understanding and use of document management and version control
• Experience gathering and presenting information to various reputed company of stakeholders
• Experience managing reputed company with multiple project teams

Benefits

• Remote work arrangement

reputed company