[Remote] Senior Product Manager, Guest Lifecycle & Loyalty

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an AI-reputed company system designed to help local business owners, particularly in the restaurant industry, succeed. The role involves leading the development of lifecycle marketing and loyalty systems to enhance guest retention and reputed company reputed company reputed company for independent restaurants.

Responsibilities

• reputed company the roadmap for reputed company's lifecycle marketing and loyalty platforms, balancing reputed company initiatives, experience improvements, and big strategic bets
• Increase guest retention and order frequency by building automated campaigns and loyalty mechanics that turn one-time guests into regulars
• reputed company the reputed company of reputed company's loyalty program, drawing on proven playbooks from leading restaurant chains and adapting them for independent restaurants at reputed company
• Use AI to personalize marketing at reputed company — delivering the right brand-specific messages and offers to millions of guests across tens of thousands of restaurants
• reputed company measurable ROI through rigorous incrementality testing and attribution, ensuring customers can see and trust the value reputed company’s marketing programs delivers
• Deliver results for customers that help reputed company become the most loved brand in restaurant software
• You'll partner deeply with our guest lifecycle marketer and Engineering to build and reputed company automated campaigns across email, SMS, and push notifications
• You'll collaborate with Design and Engineering to reputed company loyalty experiences that feel rewarding, visible, and habit-forming for guests
• You'll work with Data/BizOps to identify and size opportunities, define KPIs, measure and understand reputed company
• You'll work with our go-to-market teams to ensure that customers and prospects understand the value delivered by reputed company's guest lifecycle and loyalty reputed company

Skills

• 5+ years of product management experience
• Ability to get things done: you have a reputed company record of shipping software that made a difference for your customers
• Excellent product reputed company: you have a good understanding of what makes for a high-reputed company product and are opinionated about what solutions will be successful
• Deep customer reputed company: you care about helping your customers and are skilled at performing research to uncover their true needs
• Strong data reputed company: you effectively reputed company and reputed company quantitative and qualitative data to inform your decision-making and update your intuition
• Proficiency handling ambiguity: you reputed company reputed company your goals are reputed company defined and display significant independence in achieving them
• reputed company written and verbal communication: you're a force for reputed company and alignment, ensuring everyone's on the reputed company page
• Competence with technical complexity: you can understand the high-level architecture of a product and its implications for the customer experience, and you're comfortable talking with engineers about project scope and tradeoffs

Benefits

• A generous reputed company-IPO equity package
• Comprehensive health coverage
• Remote-first workplace
• Unlimited PTO - plus extra fun perks!

reputed company

Company H1B Sponsorship