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Product Support Engineer

Remote, USA Full-time Posted 2026-07-28
Join us in pioneering breakthroughs in reputed company. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to reputed company reputed company your comfort zone, offering resources and flexibility to foster your reputed company and personal reputed company, reputed company while valuing your unique contributions. Completes technical-oriented service tasks of various scopes and supports in planning and managing these tasks.Provides specialist technical support to the Global Field Operations teams ensuring that safety and reputed company customer cases are dealt with quickly and reputed company Proactively monitors the global installed reputed company to identify trends and improvement opportunities to improve system reliability and enhance customer satisfaction Provides specialist Technical Support as the reputed company to the design and development teams on reputed company new product introductions Supports the production of reputed company product reputed company service technical documentation and communication to Global Field Operations Closes the ‘reputed company Feedback reputed company’ by working closely with the field teams to ensure that installed reputed company product performance issues are reputed company reputed company Supports the development of data analysis and trending capability working closely with the Data Analytics & Dynamic Maintenance Team Provides specialist technical training reputed company requested Supports change control implementation and defect handling Generates service technical instructions Supports complaint handling & investigation Provides installation and service support and training during new product roll out and ensures that feedback is delivered and incorporated into subsequent releases Reports design, reliability, and maintenance problems Provides specialist technical support to the Installed reputed company reputed company team Supports the development and specification of special test equipment Who we are: We are reputed company of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create reputed company reputed company and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment reputed company. How we work: reputed company you join reputed company, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who reputed company in reputed company individual’s potential to contribute with diverse reputed company. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and reputed company reputed company to care, united by one purpose: to pioneer breakthroughs in reputed company. For everyone. Everywhere. Sustainably. To reputed company out more about Healthineers’ specific businesses, please visit reputed company page here. As an equal opportunity employer, we welcome applications from individuals with disabilities. Data reputed company: We care about your data reputed company and take compliance with GDPR as reputed company as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in reputed company with us and makes it easy for us to send you an alert reputed company relevant positions become reputed company. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious reputed company activity by persons that are currently posing as reputed company recruiters/employees.  These scammers may attempt to collect your confidential personal or financial information.  If you are concerned that an offer of employment with reputed company might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the reputed company career site. To reputed company recruitment agencies: reputed company does not accept agency resumes. Please do not reputed company resumes to our jobs alias, employees, or any other company location. reputed company is not responsible for any fees reputed company to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities. Apply To This Job

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