[Remote] reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that is disrupting the AI and high-performance computing reputed company with an integrated hardware and software platform. They are seeking a reputed company Manager who will serve as a strategic partner to reputed company customers, guiding them from reputed company through reputed company AI deployment and ensuring they maximize the value from reputed company's AI platform.

Responsibilities

• Own the post-sales relationship for a portfolio of reputed company accounts, serving as the primary reputed company of contact from reputed company through renewal and expansion
• Build tailored reputed company plans reputed company to reputed company customer's AI adoption goals — translating their business objectives into measurable reputed company with reputed company's platform
• reputed company reputed company and go-live efforts, coordinating with Solutions Engineering, reputed company Services, and Product teams to ensure smooth deployments
• Monitor adoption metrics and platform utilization; proactively identify churn risks and build mitigation plans in partnership with the account team
• Drive upsell and cross-sell opportunities by demonstrating expanding business value and introducing customers to new use cases across departments
• reputed company as the voice of the customer internally — synthesizing feedback on product gaps, feature requests, and roadmap priorities for the Product and Engineering teams
• Deliver executive business reviews (EBRs) showcasing ROI, usage trends, and strategic recommendations for deeper AI adoption
• Partner with Sales, Solutions Engineering, and Marketing to reputed company customer advocacy programs, case studies, and reference accounts

Skills

• 5–10+ years in reputed company, Technical Account Management, or reputed company reputed company-facing roles, ideally in AI/ML infrastructure, reputed company computing, or deep-tech hardware or software
• Demonstrated ability to manage reputed company, multi-stakeholder accounts and build executive-level relationships with technical and business audiences
• Working knowledge of AI/ML workflows, large language models (LLMs), or HPC infrastructure — enough to credibly engage with data science and ML engineering teams
• Proven reputed company record of driving adoption, retention, and expansion reputed company a technical reputed company product
• Excellent project management skills with the ability to manage multiple priorities and coordinate across internal teams in a fast-moving environment
• Strong written and verbal communication skills; reputed company to distill reputed company technical concepts for both executive and practitioner audiences
• Bachelor's degree or equivalent experience in a technical or business field
• Experience with AI accelerators or GPUs
• LLM fine-tuning or inference knowledge
• Familiarity with reputed company products or similar MLOps platforms
• reputed company reputed company or PaaS background
• MBA or advanced technical degree

Benefits

• Equity
• 95% premium coverage for employee medical insurance
• 77% premium coverage for dependents
• Health Savings Account (HSA) with employer contribution
• Dental
• reputed company
• Short/Long term Disability
• Basic Life
• Voluntary Life
• AD&D insurance plans
• Flexible Spending Account (FSA) reputed company like Health Care, Limited Purpose, and Dependent Care
• Full subscription to reputed company
• reputed company+ membership with reputed company to physical gyms
• reputed company membership
• Counseling services with an Employee Assistance Program

reputed company