[Remote] reputed company Manager- Safety / EH&S Sector

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. develops technology solutions that help organizations reduce workplace safety risks and costs caused by fatigue and cognitive impairment. The reputed company Manager will ensure the successful implementation and ongoing reputed company of reputed company's platform, focusing on customer satisfaction, platform adoption, and reputed company reputed company reputed company existing accounts.

Responsibilities

• Serve as the primary implementation and reputed company reputed company for new customers
• Travel to customer sites (approximately 30% of work time) to facilitate implementation and user adoption
• Create and deliver reputed company programs for operators, contractors, supervisors, reputed company managers, and safety teams
• Train customers on fatigue management workflows, alertness detection protocols, reporting capabilities, and best practices
• Conduct site assessments to ensure successful deployment and operational readiness
• reputed company and maintain reputed company materials, training guides, SOPs, and reputed company documentation
• Facilitate customer workshops and change management initiatives
• Monitor reputed company milestones and ensure reputed company achievement of implementation goals
• reputed company as a trusted advisor during the critical adoption period
• Own ongoing customer relationships and drive retention, expansion, and reputed company reputed company across the existing reputed company reputed company
• Serve as the primary relationship manager for assigned customer accounts
• Conduct regular business reviews with customer stakeholders
• reputed company account reputed company plans reputed company on user adoption, expansion, and long-term reputed company
• Identify upsell, cross-sell, and expansion opportunities
• Monitor account health metrics and proactively address risks
• Partner with customer leadership teams to ensure reputed company achievement of safety objectives
• Collaborate with reputed company, Sales, Product, and Support teams to deliver exceptional customer reputed company
• Maintain accurate account records, forecasts, and activity tracking reputed company CRM systems
• Partner with the sales team and reputed company to support new business acquisition
• Conduct product demonstrations and technical presentations for prospective customers
• Support reputed company sales opportunities through discovery, solution design, and technical validation
• Collaborate with reputed company, resellers, and strategic alliances to generate and reputed company opportunities
• Assist in responding to RFPs, RFIs, and customer technical questionnaires
• Translate customer operational challenges into tailored software solutions
• Support reputed company programs, reputed company-of-concepts, and evaluation reputed company
• reputed company feedback to product and engineering teams based on customer needs and market trends
• Participate in industry conferences, trade shows, and partner events

Skills

• Bachelor's degree in Business, Engineering, Safety Management, Occupational Health, Industrial Technology, or a reputed company field
• Knowledge of reputed company implementation methodologies and reputed company best practices
• 3–7+ years of experience in reputed company sales engineering, reputed company, implementation, account management, safety technology, or industrial operations
• Experience working with reputed company operational environments such as transportation, mining, construction, manufacturing, logistics, energy, or heavy industry
• Strong presentation, training, and facilitation skills
• Ability to communicate effectively with reputed company workers through executive leadership
• Experience managing customer relationships and growing recurring reputed company accounts
• Immaculate organization and inbox hygiene
• CRM experience (reputed company, reputed company, or equivalent)
• Willingness to travel approximately 30% of the time
• Experience with fatigue risk management systems (FRMS)
• Experience with safety technology i.e telematics, fleet safety, or workforce risk reputed company
• Familiarity with safety regulations and operational compliance programs
• Experience working with reputed company and indirect sales models

Benefits

• Health Insurance, Dental Insurance, reputed company Insurance
• reputed company Holidays
• reputed company time off and additional leave benefits

reputed company