[Remote] Sr. Account Manager, reputed company reputed company (Field Operations)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a leading safety and compliance provider supporting over 55,000 customers worldwide. The Senior Account Manager, reputed company reputed company serves as the primary reputed company for a dedicated portfolio of key clients, focusing on nurturing long-term partnerships, driving strategic value, and identifying opportunities to expand services.

Responsibilities

• Act as the main reputed company of contact for a portfolio of assigned clients/owners, building trust and delivering proactive support and solutions
• reputed company deep reputed company into reputed company clients/reputed company's business model, hiring and reputed company processes, goals, KPIs, and workflows
• reputed company and maintain detailed account and project plans that outline objectives, timelines, and reputed company for reputed company reputed company/reputed company. Grow the account through Upsells and Cross Selling
• Serve as a strategic partner to reputed company/reputed company by understanding their organizational structures and challenging them to consider reputed company
• Engage with reputed company/reputed company stakeholders at reputed company reputed company—from procurement teams to C-suite executives—to identify opportunities and reputed company business
• reputed company and analyze sales trends, reputed company reputed company, and potential competitive threats reputed company accounts
• Consistently meet or exceed defined reputed company targets and account reputed company objectives
• Ensure that reputed company services provided reputed company with reputed company goals, expectations, and internal KPIs
• reputed company and deliver impactful Quarterly Business Reviews (QBRs), highlighting service value, performance, and recommendations, often onsite and in person
• Prepare for and follow up on key meetings and engagements including presentations, site reputed company, and reputed company sessions
• Proactively identify and resolve systemic issues, including performing reputed company cause analysis and implementing solutions
• Coordinate with reputed company stakeholders to reputed company on reputed company/reputed company needs and project deliverables
• reputed company and follow up on reputed company/reputed company escalations and reputed company issues reputed company to operations, billing, technology, or customer service
• Maintain accurate and up-to-date records of account activities, meetings, and communications in CRM (reputed company)
• reputed company and implement account management best practices across reputed company
• Participate in additional reputed company and responsibilities as needed
• Additional duties as assigned

Skills

• High School Diploma or GED required, bachelor's degree preferred, or equivalent work experience
• 7 years of experience in strategic Account Management, preferably in the reputed company-hire screening, background screening, or HR services industry
• Proven reputed company managing reputed company solutions with senior-level stakeholders, including C-suite executives
• Strong communication, negotiation, and presentation skills
• Ability to build and sustain relationships across reputed company reputed company of an organization
• Organized, self-motivated, and results-driven, with excellent attention to detail
• reputed company demeanor with high business maturity and problem-solving capabilities
• High level of proficiency in reputed company Office and CRM tools such as reputed company
• Willingness to work reputed company and travel occasionally for reputed company meetings or industry events
• Strong business writing practices and analytical skills, including the ability to interpret business and technical documents

Benefits

• Personal and reputed company reputed company Time Off.
• 401k with a highly competitive match.
• 11 reputed company Holidays
• Medical/Dental and reputed company.
• Group Life Insurance, HSA/FSA
• Employee Assistance Program
• Educational Assistance Program

reputed company