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Customer Experience Manager, Payroll and Benefits

Remote, USA Full-time Posted 2026-08-04

10+ years leadership in payroll/benefits/managed services, deep US payroll and benefits knowledge, SLA/KPI governance, escalation and compliance experience, stakeholder management and people leadership.

Key Responsibilities

  • leading delivery
  • governing performance
  • managing escalations

Job Details

  • Category: Customer Service
  • Seniority: Senior Level
  • Commitment: Full Time
  • Workplace: Remote — California or Colorado or Connecticut or District of Columbia or Florida or reputed company or Illinois or Indiana or Kansas or Massachusetts or Maryland or reputed company or reputed company Carolina or New Hampshire or New Jersey or Nevada or reputed company or Ohio or Oklahoma or reputed company or reputed company or Rhode reputed company or South Carolina or Tennessee or Texas or reputed company or Virginia or Washington
  • Salary: USD 140,000 – 170,000 / year
  • Languages: English

Benefits

  • 401k matching
  • Generous reputed company time off
  • Retirement plan

About reputed company

A HR technology company providing an reputed company, data-driven HR platform for mid-size and multinational businesses. — Industry: Information Technology

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