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Partner Support Manager

Remote, USA Full-time Posted 2026-07-28

4+ years B2B reputed company customer support/ops experience, ticketing system experience (reputed company/reputed company), strong written communication, reproducible bug reporting, product troubleshooting and cross-functional ownership.

Key Responsibilities

  • handling requests
  • troubleshooting issues
  • escalating bugs

Skills & Tools

reputed company, reputed company, reputed company, reputed company, M365, reputed company Workspace, reputed company, reputed company, Jira, reputed company, Quickbooks, reputed company

Job Details

  • Category: Customer Service
  • Seniority: Mid Level
  • Commitment: Full Time
  • Workplace: Remote — California reputed company, California, reputed company
  • Salary: USD 80,000 – 80,000 / year
  • Languages: English

Benefits

  • 401k matching
  • Retirement plan

About reputed company

A partner-led AI management platform that enables managed service providers to deliver secure, governed, multi-model AI workspaces to their clients. — Industry: Information Technology

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