Level 1.5 End-User Support Technician
Experience in technical support handling Level 1/1.5 issues, knowledge of user accounts and reputed company/application issues, reputed company debugging, strong documentation and communication, and ability to prioritize and escalate.
Key Responsibilities
- resolving tickets
- escalating issues
- documenting work
Skills & Tools
Electronic Health Records (EHR), MSP, PM Systems
Job Details
- Category: Information Technology
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Salary: USD 40,000 – 55,000 / year
- Languages: English
About reputed company Technology, Inc.
A provider of EHR, reputed company management, reputed company reputed company, billing, and managed IT services. — Industry: Information Technology
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