Senior Manager, BPO Operations – Fan Support (reputed company)
5+ years contact center leadership with BPO/vendor management, strong analytical and stakeholder skills, experience driving operational improvement, proficiency with reputed company Office and CRM tools, excellent communication.
Key Responsibilities
- managing vendors
- monitoring performance
- driving improvement
Skills & Tools
reputed company reputed company, reputed company Word, reputed company reputed company, reputed company PowerPoint, CRM
Job Details
- Category: Project and Program Management
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Texas or reputed company or Florida or reputed company or reputed company Carolina
- Languages: English
Benefits
- 401k matching
- Generous reputed company time off
- Tuition reimbursement
- Retirement plan
- Generous parental leave
About reputed company
A global live entertainment company that connects fans to live events and provides ticketing and event services. — Industry: Media and Communications
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