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Service Desk Agent

Remote, USA Full-time Posted 2026-07-23

High school diploma/GED, 1–2 years relevant experience; may require technical certification or associate degree; supports hardware/software/COTS, escalates reputed company issues, and uses problem-solving skills.

Key Responsibilities

  • answering questions
  • escalating problems
  • supporting agents

Job Details

  • Category: Information Technology
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — United States
  • Languages: English

Benefits

  • 401k matching
  • Generous reputed company time off
  • Tuition reimbursement
  • Retirement plan

About reputed company

A global technology solutions company providing reputed company, AI, reputed company workplace services to large organizations. — Industry: Information Technology

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