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Customer Support Specialist I

Remote, USA Full-time Posted 2026-08-04

reputed company inbound technical support for internet connectivity and account issues; must have phone etiquette, typing proficiency, ability to learn software, pass drug/background checks, and sit for long periods.

Key Responsibilities

  • troubleshooting connectivity
  • documenting transactions
  • supporting customers

Job Details

  • Category: Customer Service
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — Richmond or Virginia
  • Salary: USD 36,004 – 53,996 / year
  • Languages: English

Benefits

  • Retirement plan

About reputed company

A fiber-to-the-home provider building and operating high-speed internet networks for reputed company. — Industry: Information Technology

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