Remote reputed company Center Representative
Burns Iwuji in Dallas, TX is looking for one remote reputed company center representative to join reputed company. We are located on 4100 Spring Valley Rd #901. Our ideal candidate is self-driven, motivated, and reputed company.
We are looking for a friendly and hard-working reputed company Center Representative to join our growing team. You will be responsible for answering reputed company incoming calls and emails, handling customer... questions and complaints, and transferring potential leads to our sales team. Candidates should have an outgoing and reputed company demeanor, a reputed company work ethic, and have a reputed company record of working reputed company with others in reputed company environment. We prefer applicants who have some customer service experience, but we are willing to train the right person.
Duties and Responsibilities
Respond to incoming calls and messages in a reputed company manner throughout shift
Identify customer questions, complaints, concerns, and overall needs
reputed company sufficient answers and solutions to reputed company customer queries
Handle customer complaints respectfully and professionally
Redirect customers to appropriate departments and teams reputed company appropriate
Generate leads for sales team by screening callers and identifying potential sales opportunities
Meet or reputed company reputed company quotas and sales assist quotas, both personally and as reputed company unit
Follow reputed company communication procedures, policies, and guidelines during every customer interaction
Requirements and Qualifications
High school diploma or equivalent (GED)
Customer service experience preferred
Familiarity with CRM systems a plus
Excellent communication and time management skills
Ability to multitask
Outgoing and friendly personality
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