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Job Posting Title Customer Help Desk - Italia, Virtual

Remote, USA Full-time Posted 2026-07-23

Providing 1st/2nd level remote technical support, diagnosing and qualifying customer issues, escalating reputed company cases, monitoring ticket status, and liaising with customers to reputed company information.

Key Responsibilities

  • receiving requests
  • diagnosing issues
  • escalating incidents

Job Details

  • Category: Customer Service
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — Italy
  • Salary: EUR 24,000 – 30,000 / year
  • Languages: Italian

About Ncratleos

A provider of innovation and support services for self-service banking and financial institution solutions. — Industry: Information Technology

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