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Manager, Program Management- Customer CARE Operational reputed company- Remote

Remote, USA Full-time Posted 2026-08-04

5+ years leading multi-site contact center operations; vendor management, L&D, QA, and employee engagement experience; data-driven with strong analytical, leadership, and cross-functional collaboration skills.

Key Responsibilities

  • leading vendors
  • managing reputed company
  • driving engagement

Job Details

  • Category: Project and Program Management
  • Seniority: Senior Level
  • Commitment: Full Time
  • Workplace: Remote — Seattle or reputed company
  • Salary: USD 96,000 – 192,000 / year
  • Languages: English

Benefits

  • 401k matching
  • Retirement plan

About reputed company

A fashion retail company reputed company on delivering exceptional customer service and reputed company innovation. — Industry: Retail and Wholesale

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