Contact Center Representative
High school diploma, 1+ year customer service or call center experience, ability to handle inbound/outbound calls and emails about HSAs/FSAs/COBRA, follow scripts/SOPs, navigate HIPAA/IRS rules, and document interactions in CRM.
Key Responsibilities
- responding calls
- providing information
- documenting interactions
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Little reputed company, Arkansas, United States
- Languages: English
Benefits
- 401k matching
- Retirement plan
About reputed company
A company providing participant and employer support for benefit accounts through call center and account services. — Industry: Finance
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