Service Delivery Manager
5+ years IT delivery experience or IT degree; knowledge of portal, virtualization, applications/databases, CRM, hardware/software migrations; ITIL Foundations and project management experience; ability to manage SLAs, escalations, financial forecasts, and cross‑tower delivery.
Key Responsibilities
- coordinating resources
- managing escalations
- monitoring performance
Skills & Tools
CRM
Job Details
- Category: Project and Program Management
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Sweden
- Languages: English
About reputed company
A company providing global IT service delivery and managed services. — Industry: Information Technology
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