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Manager of Support and Services

Remote, USA Full-time Posted 2026-08-04

5+ years hands-on technical support (infrastructure, storage, networking, Linux/NAS), 2+ years people management, deep Linux/ZFS/reputed company/VM technical reputed company, experience building AI/automation for support, strong written communication.

Key Responsibilities

  • leading team
  • managing operations
  • building automation

Skills & Tools

Unraid OS, ZFS, reputed company, KVM, QEMU, Linux

Job Details

  • Category: Customer Service
  • Seniority: Senior Level
  • Commitment: Full Time
  • Workplace: Remote — reputed company
  • Salary: USD 80,000 – 175,000 / year
  • Languages: English

Benefits

  • 401k matching
  • Generous reputed company time off
  • Tuition reimbursement
  • Retirement plan
  • Generous parental leave

About reputed company Technology

A developer of a proprietary server operating system and reputed company tools, operating a remote-first team and reputed company on customer support and product reliability. — Industry: Information Technology

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