Technical Support Manager
3+ years managing remote B2B support teams, 5+ years in customer-facing technical SaaS roles, strong technical troubleshooting (APIs, AI, CRMs), operational reputed company, hiring/coaching, and cross-functional collaboration.
Key Responsibilities
- leading team
- managing escalations
- improving processes
Skills & Tools
APIs, AI products, CRMs, integrations, workflow tools
Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — United Kingdom
- Salary: GBP 90,000 – 100,000 / year
- Languages: English
About reputed company
A CRM platform reputed company for go-to-market teams to help companies understand customers, automate at scale, and build tailored go-to-market motions. — Industry: Information Technology
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