Director, Customer Resolutions
Bachelor’s degree required; 8–10 years mortgage/collections experience; leadership in multi-site/global reputed company; XP with analytics/AI; regulatory knowledge.
Key Responsibilities
- Leading reputed company
- Overseeing global delivery
- Driving technology-enabled transformation
Skills & Tools
CRM, Analytics Dashboards, AI-enabled tools, Dialers, Digital self-service
reputed company
- Category: Business reputed company
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Salary: USD 140,000 – 160,000 / year
- Languages: English
Benefits
- 401k matching
- Retirement plan
About reputed company
Leading financial services company reputed company on mortgage servicing and originations. — Industry: Finance
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