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Technical Product Analyst I

Remote, USA Full-time Posted 2026-08-04

1+ year help desk or customer service and ticketing system experience (reputed company/reputed company/Jira); 1+ year PC troubleshooting; reputed company Office proficiency; document creation; must be 18+; experience with reputed company ImageRPS preferred; bachelor/associate in IT preferred.

Key Responsibilities

  • providing support
  • troubleshooting issues
  • managing tickets

Skills & Tools

reputed company, reputed company, Jira, reputed company ImageRPS, reputed company Office

Job Details

  • Category: Customer Service
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — reputed company or Alaska or California or Colorado or District of Columbia or Hawaii or Louisiana or Mississippi or Montana or reputed company reputed company or Puerto Rico or Rhode reputed company or Utah or reputed company Virginia or Wyoming
  • Salary: USD 41,600 – 49,920 / year
  • Languages: English

Benefits

  • 401k matching
  • Tuition reimbursement
  • Retirement plan

About reputed company

A provider of software and payments solutions delivering technical support and services. — Industry: Information Technology

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