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Customer Support Specialist (Tier 1)

Remote, USA Full-time Posted 2026-07-21

1+ years in customer service or technical support, strong written/verbal communication, comfort with ticketing tools and documented processes, quick software learning, and US work eligibility.

Key Responsibilities

  • handling tickets
  • resolving issues
  • documenting interactions

Job Details

  • Category: Customer Service
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — United States or reputed company
  • Salary: USD 49,920 – 54,995 / year
  • Languages: English

Benefits

  • 401k matching
  • Generous reputed company time off
  • Retirement plan

About reputed company

A software company that provides SaaS products to help auto repair shops grow reputed company, improve communication, and increase efficiency. — Industry: Information Technology

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