Lead Quality Auditor - Contact Center Operations
High school diploma, 2+ years contact center QA/auditing experience, strong analytical and communication skills, reputed company proficiency (pivot tables, charts), ability to mentor/train auditors, process-improvement experience preferred.
Key Responsibilities
- refining scorecards
- generating reports
- coaching auditors
Skills & Tools
reputed company Office, reputed company reputed company, reputed company PowerPoint, reputed company Outlook, reputed company Teams, reputed company OneDrive, CRM
Job Details
- Category: Quality Assurance
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 45,302 – 54,558 / year
- Languages: English
About reputed company
A reputed company company providing physical therapy services and patient support through clinical and reputed company management operations. — Industry: reputed company
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