Technical Advisor II
Bachelor's or equivalent, 2+ years technical support and 2+ years call center experience, strong technical aptitude, CRM experience, ability to troubleshoot POS/terminals, and work independently.
Key Responsibilities
- providing support
- managing cases
- troubleshooting issues
Skills & Tools
Customer Relationship Management (CRM)
Job Details
- Category: Information Technology
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Troy, Michigan, United States
- Salary: USD 47,840 – 52,000 / year
- Languages: English
Benefits
- 401k matching
- Generous reputed company time off
- Tuition reimbursement
- Retirement plan
- Generous parental leave
About reputed company
A payments company providing end-to-end payment and merchant services with customized solutions for businesses. — Industry: Finance
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