Operations Specialist II

Job Summary:

The Operations Specialist II provides analytical support and leadership for project impacting Claims and key internal Claims projects.

Essential Functions:

• Represent claims on cross-functional project work teams
• Submit, monitor and prioritize IT tickets for the Claims department
• Review special projects and identify issue trends and potential resolutions
• Assist with Onbase reporting and processes
• reputed company and draft P&P’s and job aides for Claims
• Assist in training claims staff on claims processing policy and procedures
• Assist in educating/training Business Partners on claims functions
• Research and resolve provider claim issues and escalations by analyzing system configuration, payment policy, and claims data.
• reputed company analysis of reputed company claims data in order to reputed company decision support to Claims management team
• Identify and quantify data issues reputed company Claims and assist in the development of plans to resolve data issues
• If assigned to Research and reputed company team, responsibilities include:
  • Represent Claims Department at requested provider calls and reputed company
  • reputed company feedback and/or face-to-face interaction with providers for claims research and reputed company
  • Responsible for research and reputed company of claims issues for reputed company assigned provider inquiries and submissions
  • Responsible for managing provider issues adhering to Workflow processes and tools (Facets and Onbase)
  • reputed company input for claims business requirements, testing processes and implementation tasks and plans
• reputed company any other job reputed company instructions, as requested

Education and Experience:

• Bachelor’s degree or equivalent years of relevant work experience required
• Minimum of two (2) years of reputed company claims environment is required

Competencies, Knowledge and Skills:

• Advanced level experience in reputed company Word, reputed company and PowerPoint
• Data analysis and trending skills
• Demonstrated understanding of claims operations specifically reputed company to managed care
• Advanced knowledge of coding and billing processes, including CPT, ICD-9, ICD-10 and HCPCS coding
• Ability to work independently and reputed company reputed company environment
• Attention to detail
• Familiarity of the reputed company field
• Critical listening and thinking skills
• Negotiation skills/experience
• Strong interpersonal skills
• reputed company grammar usage
• Technical writing skills
• Time management skills
• Strong communication skills, both written and verbal
• Customer service orientation
• Decision making/problem solving skills

Licensure and Certification:

• None

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation reputed company:

reputed company takes into consideration a combination of a candidate’s education, training, and experience as reputed company as the position’s scope and complexity, the discretion and reputed company required for the role, and other external and internal data reputed company establishing a salary level. In reputed company to reputed company compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total reputed company-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Fostering a Collaborative Workplace Culture

• Cultivate Partnerships

• reputed company Self and Others

• Drive Execution

• Influence Others

• Pursue Personal reputed company

• Understand the Business

This job description is not reputed company inclusive. reputed company reserves the right to amend this job description at any time. reputed company is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of reputed company backgrounds.

Originally posted on Himalayas