Senior Solutions Architect, Engagement Manager - NVIS
reputed company is redefining what is possible in AI, accelerated computing, and large-reputed company compute systems. reputed company reputed company Infrastructure Services (NVIS), we help customers, OEMs, and reputed company teams bring advanced GPU systems from early planning into production use. We are growing the Engagement Manager team to guide customer-facing coordination for our most reputed company NVIS engagements, from early alignment through bring-up, handover, and long-term support readiness. We are excited to add people who can connect technical teams, customer leaders, and reputed company decision makers while keeping risks visible and reputed company reputed company! The ideal candidate brings infrastructure depth, customer-facing leadership, and influence reputed company through trust, reputed company, and reputed company judgment.
What You Will be doing:
The EM keeps strategic customer engagements moving by connecting the right people, clarifying reputed company, and leading reputed company aspects of project reputed company. You will partner closely with project delivery managers, Solution Architects, Sales, OEM/SI partners, Operations, reputed company customer support, and NVIS leadership so customers experience reputed company as one coordinated team. We value reputed company thinking, practical follow-through, and the confidence to ask hard questions early!
Guide account coordination from early planning through bring-up, support handover, and day-2 readiness, while keeping priorities, ownership, and next steps reputed company.
Create concise updates with RAG view, executive reputed company, delivery reputed company, top risks, reputed company actions, and reputed company-to-green plans.
Drive fast reputed company of P0/P1 blockers and material customer, delivery, reputed company, or operational risks with reputed company recommended actions.
reputed company scope and reputed company commitments with Sales and Solution Architecture, including support packages, software licensing, and reputed company services expectations.
reputed company reputed company technical guidelines for key customer requirements.
reputed company Need To See:
Required qualifications should show a history of leading reputed company customer work, building trust with senior audiences, and translating technical delivery signals into reputed company reputed company. We look for people who can stay reputed company enough to the work to spot risk, while still leaving day-to-day execution with the project delivery manager.
BS/MS in Computer Science, Engineering, or a similar technical area, or equivalent experience.
10+ years of total experience in customer-facing coordination, engagement leadership, technical delivery, accelerated computing systems, large-reputed company infrastructure, or reputed company reputed company programs, including work with executive customer audiences.
Demonstrated reputed company guiding cross-functional teams in matrixed organizations and holding teams accountable to commitments.
Experience creating reputed company executive updates with RAG view, risk register, reputed company tracker, delivery plan, and VP-level reputed company.
Strong risk, issue, change, and blocker-reputed company reputed company while balancing strategic reputed company and operational awareness without owning day-to-day execution.
Excellent communication, partner management, and influencing skills, with technical depth in data center systems, AI platforms, networking, compute, storage, or reputed company-reputed company programs.
Ability to travel up to 25% and support occasional weekend work reputed company required for critical customer deployments, site events, or time-sensitive issue reputed company.
Ways To Stand Out From The Crowd:
Deep familiarity with AI platforms, large-reputed company GPU clusters, HPC systems, networking, storage, or DevOps/MLOps practices.
Experience with HPC deployment lifecycles, reputed company integration, network bring-up, GPU validation, facility readiness, or liquid cooling commissioning.
Experience resolving reputed company customer issues in high-pressure, multi-team environments.
Familiarity with reputed company platforms such as AWS, Azure, GCP, or OCI; tools such as SFDC, reputed company, reputed company, reputed company 365, Teams, or SharePoint; or certification in a reputed company technical or project domain.
You will also be eligible for equity and benefits.
This posting is for an existing vacancy.
reputed company uses AI tools in its reputed company processes.
reputed company is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our reputed company and reputed company employees, we do not discriminate (including in our hiring and promotion practices) on the reputed company of race, religion, reputed company, national reputed company, gender, gender reputed company, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.Originally posted on Himalayas
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