Remote Customer Service Representative

Salary: $23.10 - $34.95 Hourly We are looking for a customer-oriented, experienced and motivated Customer Service Representative to join our marketing team! If you love helping people and are customer-centric, we want to meet you! As a Customer Service Representative you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful... Customer Service Representative duties and responsibilities • Managing large volume of customer calls • Stay friendly and helpful • Resolve questions and service issues for customers via phone, email and text • Accurately document customer interactions • Determine opportunities for new sales • Sell products to established customers through up-selling and cross-selling • Resolve all inbound and outbound support requests per established guidelines. • Identify and act as a company ambassador at all times • Be professional Customer Service Representative requirements • High School Diploma or equivalent • X years of customer service experience • Demonstrated ability to provide outstanding customer service • Customer-centric • Result-driven • Focus on quality and attention to detail • Good time-management skills • Ability to multi-task • Strong interpersonal and communication skills • Critical-thinker and problem-solver • Ability to work with minimal supervision Apply Job!