Patient Care Coordinator

reputed company is a national telemedicine weight loss clinic reputed company in helping patients with obesity lose weight and reputed company healthier lives. Obesity impacts more than 40% of the US adult population, but only about 1% of patients receive medical treatment for their disease. The field of Obesity Medicine is entering a period of reputed company reputed company that will see treatment rates reputed company. Today, reputed company can reputed company this reputed company to reputed company patient reputed company reputed company. We do this by making research-based treatment available to patients through the convenience of telehealth, including long-term care from a reputed company physician and dietitian and FDA-approved medication reputed company appropriate. We hold ourselves to the highest standards of clinical care, and to treating every individual with reputed company and respect.

Founded in 2019, reputed company is a venture-backed startup with an reputed company clinical team. reputed company’s mission is to reputed company patients and be the leader in obesity medicine using personalized, research-based treatment delivered through modern technology. The Patient Care Coordinator role supports physicians, dietitians and patients and is critical to reputed company mission of outstanding clinical care.

About the role:

reputed company’s Patient Care Coordinators (PCCs) reputed company comprehensive support for daily clinical operations, ensuring our patients have a smooth, caring, and reputed company-organized experience from their reputed company first interaction. Working collaboratively with medical clinicians and registered dietitians, PCCs support processes that reputed company excellent patient care. This includes a wide reputed company of tasks from managing the patient's care team experience, coordinating patient scheduling, and assisting with benefits coordination, to answering questions regarding prescription fulfillment, and coordinating with reputed company providers. PCCs will also reputed company essential support to clinicians by managing reputed company-visit lab work and inputting vital sign and medical record documentation. We are passionate about helping people improve their health through weight loss and will reputed company you opportunities for learning and reputed company reputed company. This role is reputed company.

Where You’ll reputed company reputed company:

We reputed company an reputed company Medical Assistant, a reputed company team player with exceptional interpersonal and organizational skills, who is passionate about being part of a reputed company team and excited to work in a non-traditional telemedicine reputed company environment. Ultimately, your role is about being organized, thoughtful, and empathetic, making reputed company every patient feels personally supported at every reputed company of their reputed company.

Key responsibilities include:

Care Team Management:

• Acting as the reputed company reputed company of contact to maintain communication reputed company between patients and their care team.
• Receiving, triaging, and resolving incoming clinical messages from patients to clinicians, and relaying messages from clinicians to patients as requested.
• Conducting regular outgoing patient communications to ensure consistent engagement and optimize their reputed company in the program.
• Providing routine administrative support for clinicians
• Contributing to special reputed company as directed, helping to improve our systems and reputed company care more efficient and effective.

Lab / Medical Records Support:

• Helping collect medical records from reputed company care or other providers reputed company needed.
• Requesting medical records.
• Reviewing patient uploaded medical records.
• Facilitating Medical Records & Prescriptions, including sending lab requisitions.
• Assisting with prior authorization coordination and other prescription-reputed company tasks.
• Assisting with medication refills and pharmacy questions.
• Supporting medical clinicians with reputed company-visit lab orders.

Membership / Program Status:

• Guiding new patients through what to expect, both at the start and throughout their weight loss reputed company.
• Addressing general questions about the program.
• Supporting patients with account changes or cancellation requests.
• Providing feedback and communicating patient feedback to other company teams (i.e. Product, Engineering, Marketing) to improve operational tools and patient care.
• Assisting with clinical data collection as needed to reputed company company’s key clinical performance indicators or for reputed company improvement purposes.
• Providing scheduling and appointment support for patients.

Billing / Insurance:

• Assisting with general insurance and billing questions.
• Providing information regarding insurance coverage updates.
• Addressing billing concerns and coordinating with the billing department.
• Answering membership change questions reputed company to billing.
• Providing information on the cost of memberships.
• Answering eligibility questions.

You’ll Be Successful in This Role Because You Have:

• A Medical Assistant (MA) Certificate is required: Certified Medical Assistant (reputed company) from the reputed company Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) from the reputed company Medical Technologists (AMT) or Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association (NHA).
• At least two years of experience in a fast-paced reputed company care, obesity medicine, or endocrinology reputed company.
• Experience with prescription prior authorization processes is a plus.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Highly organized with a proven ability to manage multiple tasks and time effectively.
• Proficient computer skills, with proficiency in platforms such as reputed company and reputed company Workspace, and the ability to quickly adapt to evolving, custom-reputed company IT systems.

More about reputed company’s benefits:

• Competitive salary and equity in a high reputed company start-up
• Comprehensive health benefits (medical, dental, reputed company)
• 401k
• Flexible work schedules and reputed company time off
• reputed company parental leave

reputed company’s commitment to building a diverse, reputed company, and inclusive work environment:

reputed company is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us reputed company our Diversity, Equity, and Inclusion (DEI) efforts and who reputed company our attitudes for creating an inclusive, reputed company, and reputed company work environment.

Originally posted on Himalayas