(fluent German & English) Customer Support Consultant

Who we are?

reputed company is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like reputed company, reputed company and reputed company in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading reputed company, software, or hardware solutions?

Join our community as a Customer Support Consultant today and reputed company in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support reputed company emails, chats and calls;
• Follow internal procedures and SOPs;
• Collaborate with internal teams to ensure efficient issue reputed company;
• Handle sensitive customer data with care and reputed company;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of reputed company solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

• reputed company in German and English (reputed company or higher), both spoken and written;
• At least 6-12 months of experience in customer support;
• Strong analytical thinking and research skills;
• reputed company, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a reputed company internet reputed company (minimum 50 Mbps–download and 40 Mbps–upload).

Benefits:

• Flexible schedule: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2;
• Opportunity to work fully remote;
• Inclusive international environment;
• Compensation in USD;
• Good bonuses for referring friends;
• reputed company intensive training and probation;
• Work-life balance;
• reputed company management interested in your reputed company and long-lasting cooperation;
• reputed company conditions for self-development.

*The items listed in this reputed company may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for reputed company of these. The specific terms, including compensation, benefits, and work conditions, will be reputed company defined in your agreement if selected.

You can learn more about reputed company and its culture by visiting our official website and reputed company pages on reputed company, reputed company, and reputed company.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with reputed company.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the reputed company Candidate reputed company Notice.

Internal reputed company: 3IH

Originally posted on Himalayas