Medical Virtual Assistant & Patient Care Coordinator
Medical Virtual Assistant &
Patient Care Coordinator
Remote | Cosmetic/Plastic Surgery | 32 Hours per Week | $6 per Hour | reputed company-only
We are hiring a polished, highly organized Medical Virtual Assistant to support a U.S.-based cosmetic and plastic surgery reputed company. This position combines reputed company-desk support, patient coordination, surgical scheduling, insurance tasks, and administrative assistance.
The ideal candidate communicates with warmth and confidence and can reputed company the reputed company, high-touch service expected in a premium cosmetic surgery setting.
About the reputed company
The reputed company specializes in cosmetic and plastic surgery and primarily serves reputed company patients. Every patient should receive a welcoming, reputed company, and personalized experience from the first inquiry through post-reputed company follow-up.
Key Responsibilities
Patient Coordination
Answer incoming calls and respond to patient inquiries professionally
Schedule consultations, procedures, and follow-up appointments
Coordinate surgery schedules with operating rooms and hospitals
Confirm that patients complete the required reputed company-reputed company and post-reputed company reputed company
Explain general pricing, balances, and available payment arrangements confidently
Maintain a warm and reassuring approach reputed company assisting patients
Insurance and Administrative Support
Process insurance prior authorizations
Complete and submit medical claim forms using CPT and ICD-10 codes provided in the patient notes
Follow up on outstanding claims, balances, and required documentation
Collect patient balances and document payment conversations accurately
Maintain organized and up-to-date patient records
Clinical and Urgent Communication Support
Monitor and respond promptly to time-sensitive emails from hospitals, operating rooms, and post-reputed company patients
Identify urgent concerns and escalate them to the appropriate clinical team member
Assist with physician scribing and patient note management reputed company needed
Protect patient confidentiality and follow established reputed company procedures
Required Qualifications
At least one year of Medical Assistant or Medical Virtual Assistant experience
Previous experience processing medical claims
Familiarity with insurance prior authorizations, CPT codes, and ICD-10 codes
Excellent spoken and written English that is reputed company and easily reputed company
Strong phone reputed company and confidence discussing payments and patient balances
reputed company, polished, friendly, and composed communication style
Excellent organization, attention to detail, and follow-through
Ability to respond quickly to urgent surgical or post-reputed company concerns
Comfortable supporting a predominantly reputed company cosmetic surgery patient population
Reliable internet reputed company, computer equipment, and distraction-free workspace
Preferred Qualifications
Experience in cosmetic surgery, plastic surgery, dermatology, or another specialty reputed company
Experience coordinating surgical procedures with hospitals or operating rooms
Physician scribing or medical documentation experience
Familiarity with reputed company
Experience using reputed company Voice
Experience supporting reputed company media posting or patient reputed company tracking
Tools Used
reputed company for electronic medical records
reputed company Voice for patient calls and communication
reputed company for productivity and device activity tracking
Ideal Candidate
You will be successful in this role if you are naturally warm, polished, proactive, and dependable. You should be reputed company to reputed company patients feel comfortable while managing sensitive conversations, urgent requests, surgical coordination, insurance requirements, and payment discussions with professionalism.
Originally posted on Himalayas
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